Gerber Collision & Glass - Champaign
1110 W Bloomington Rd,
Champaign,
IL
61821
USA
Gerber Collision & Glass - Champaign offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, seamless communication, and impressive timeliness. Many highlighted flawless repair work, with vehicles returned looking brand new, and several noted the added delight of receiving their cars cleaned inside and out. Communication was a standout strength, with customers appreciating daily text and phone updates that kept them fully informed throughout the repair process. A recurring theme was vehicles being completed ahead of schedule, often surprising customers pleasantly. The friendly, knowledgeable, and professional staff received widespread acclaim, with many customers expressing they would return and enthusiastically recommend the shop to friends and family. A few customers noted isolated improvement areas such as occasional miscommunication on pickup logistics and rare minor finish imperfections, as mentioned directly in their feedback.
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Service Quality
"The painting quality was excellent. The color matches perfectly with the rest of the vehicle, the finish ..."
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"Repairs appear to be flawless! Gerber was professional, they communicated well with timely text updates, ..."
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"... vehicle. The quality of their work was outstanding — my car looks brand new again! They handled all the insurance details smoothly, which took a huge weight ..."
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"Everything was a 1010. Communication was excellent, the service was outstanding, and overall the entire experience was amazing."
"Quick, effiencient, detailed, good quality work. Staff is very friendly and even gave me some pointers ..."
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"They got the repair done a week and a half earlier than scheduled and did a great job! Communication was ..."
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"... experience. Communication throughout the process. Repairs completed quicker than expected"
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"... experience and super appreciative and grateful that the car was delivered ahead of schedule. The job was really well done too. Couldn't be happier"
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"There was some parts on back order and that delayed the process"
"I really liked how I was kept up to date with text messages each day. This is a fantastic way to know ..."
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"... by keeping me informed during the entire process. You were proactive not reacting to any follow up calls. Great job"
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"... and I would return to them myself whenever needed. They stand out in the world of garage mechanics for their ability to communicate and be interested in ..."
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"Incredibly happy with the work done, time spent explaining to me what was to occur and the excellent customer ..."
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"Absolutely -- an update every day --- once got 2 updates in a single day"
Patricia
(Honda owner)
reviewed 9/24/26
My Experience - 5.0/5.0 -
Excellent, frequent updates were appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Anthony
(Chevrolet owner)
reviewed 9/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Anne
(Nissan owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Arko
(Hyundai owner)
reviewed 9/24/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(GMC owner)
reviewed 9/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Danette
(Toyota owner)
reviewed 9/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone made the process so easy
Joann
(Dodge owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
My whole experience was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a exelent experience
Customer Service - 5.0/5.0
Returned Clean
Dylan
(Nissan owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Derek
(Mitsubishi owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ozum
(Kia owner)
reviewed 9/17/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Andrew
(Dodge owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Sydney
(Kia owner)
reviewed 9/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Julie
(Subaru owner)
reviewed 9/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Buick owner)
reviewed 9/12/26
My Experience - 5.0/5.0 -
The last time I had body work they were about 6 weeks LATE! You were ready before promise date & cleaned my car - I was shocked. Perfect job & I couldn’t be more pleased.
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Ramamohanarao
(Toyota owner)
reviewed 9/10/26
My Experience - 5.0/5.0 -
CompLeted on time . Need to see how it will be in the near future so far it ia looking good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time repairs are spot on. Delivered in good condition
Customer Service - 5.0/5.0 -
Good communication and clarity
Returned Clean
Eugene-Pauline
(Buick owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
.My opinion is that from start to finish both Travelers and Gerbers did an except job getting my case taken care of
Customer Service - 5.0/5.0 -
Really took care of my case efficently and professionally.
Scott
(Kia owner)
reviewed 9/7/26
My Experience - 5.0/5.0 -
Thanks for everything from staying late because my tow truck was late, to the excellent communication and the good workmanship!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service: waiting for me on day of accident when it took a long time for the tow truck driver to respond was sincerely appreciated. Then, regular updates about the progress of getting parts and the repair done was also really helpful.
Customer Service - 5.0/5.0 -
As above, the people were really great from Ryan to the receptionist.
Jigar
(Lexus owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Katherine
(Toyota owner)
reviewed 9/4/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely, courteous, helpful, good communication.