Fifth Dimension Collision Repair - Champaign Cr#94

4.9 (650reviews)
99%
2702 N Mattis Ave,  Champaign,  IL  61822

In operation 19 years.

With three locations in East Central Illinois, Fifth Dimension Collision Repair has proudly served our communities with expert auto collision repair services since 2007. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair with convenient locations in Champaign, Mahomet, and Urbana. At Fifth Dimension Collision Repair, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (650)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fifth Dimension Collision for outstanding repair quality, with many noting their vehicles looked brand new or better than before. The shop receives high marks for proactive, multi-channel communication including text updates at every repair phase, keeping customers informed without needing to follow up. Timeliness is a strong highlight, with numerous customers reporting completion days or even a week or more ahead of schedule. Interior and exterior detailing upon return is frequently cited as an unexpected and impressive bonus. Customers also appreciate the seamless coordination with insurance and rental companies. A few customers noted isolated concerns such as delays, pricing discrepancies, or communication gaps, as shared directly in their feedback. Overall, the vast majority express strong satisfaction and willingness to recommend and return.
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"You all are true professionals! The finished product after repairs is absolutely superb, including the ..." Read more
"... totally impressed with how well the repairs looked. You would never know that there had been any damage to my vehicle." Read more
"My cars bodywork was masterfully done & worth the wait. I appreciated receiving updates on the progress ..." Read more
"Truck turned out Great! Looks better than brand new! Staff was very courteous and kept me up to date with the status of the repair ..." Read more
"... gleaming presence......Best is yet to come.......all repair work is ...GUARANTEED for your ENTIRE ownership of the vehicle....!!!!!!.....Outstanding business ..." Read more
"It was finished more than a week earlier than expected."
"... whatsoever, as the outcome of an excellent job done was a completion date six days prior to projected date of completion" Read more
"Vehicle was ready earlier than the time I was given which was great!"
"... about price and the timeline of repairs, and even ended up ahead of schedule and at a lower price. Would recommend 1010 service." Read more
"expectation was 7days but it took ~10"
"5th Dimension provides excellent service, proactive communication, even texting throughout the repair time, and cleaned the vehicle inside and out. This ..." Read more
"... to call or text and ask about my vehicle because they continuously sent updates about my car." Read more
"Fifth Dimension does impeccable work. Their communication is always up front and its a pleasure to work with them."
"The communication between Fifth Dimension, the insurance company, the vehicle rental company, and myself was very ..." Read more
"The Customer Service was so much better than was expected. Always pleasant when discussing the repairs on my ..." Read more

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Repair Quality

I was going to call today, but there are a few issues. 1) My back passenger tire is going flat every few days. That was not the case before the accident. I'm wondering if when my license plate and screws tore off if I ran them over. When I picked up the car from you the back tire pressure was at 26. 2) My car app shows my car is parked when I'm driving it (maybe I just need to update the app, I'll look today.) and 3) When I accelerate the car feels like someone is tapping the brakes at the same time. It's a very faint, studdering type feeling, not like a jerking feeling. The overall look of the car is great, but I am worried about the mechanics of it.

Customer Service

It would have been nice to know the form of payment you accepted BEFORE I was on my way from work to pick it up.

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Returned Clean

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Easy to deal with. Great communication. Would definitely recommend.

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Returned Clean

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5th Dimension provides excellent service, proactive communication, even texting throughout the repair time, and cleaned the vehicle inside and out. This was all above my expectation!

Customer Service

See prior comment

My Experience

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Returned Clean

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My Experience

Repairs look great, thanks so much. You guys have always done a great job in past, same result here.

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Returned Clean

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My Experience

The repairs look amazing. I really appreciated the text updates through the process. Everything was smooth and finished at the promised day and time.

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The repairs looked great. I appreciated the text updates through the week. The staff were friendly when I spoke to them on the phone. The work was completed on time.

Customer Service

Returned Clean

My Experience

They were very informative regarding the progress on the car repair. The repair was gorgeous and the car looked like new.

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I really enjoyed their daily update on the progress on the repair. Everyone was so helpful during the repair process. I would recommend them to friends and will return if I need anymore repairs.

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Returned Clean

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Returned Clean

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The crew restored the vehicle to like new condition!

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Everyone was very professional and kept us updated.

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My Experience

Twice in past year and both times been flawless in work and communication. Very satisfied thank you

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Returned Clean

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Carissa was more than helpful with any questions or concerns I had! She helped make this process run smoothly for me and was very friendly!

Returned Clean

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