Caliber - Urbana
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Y’all did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very good
Repair Quality - 5.0/5.0 -
Like, excelent
Customer Service - 5.0/5.0 -
I like excelent thanks You
Returned Clean
My Experience - 5.0/5.0 -
Thank you for everything you all where amazing. Car looks brand new and costumer service was amazing . Definitely will recommend you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience all around. Fantastic job my ride looks brand new. Definitely would recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly, informative and promised on time! Will be referring anyone who needs repair from the Caliber collision in Urbana! Thanks Doug for all your help!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From the very start, they were up front, on point with the estimate and very accommodating! Will definitely be recommending CC to any friends or family in need of repair !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always communicating regarding the repair process and the helpfulness of the staff each time we came into the office. Thank you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was excellent they took care of my car like it was there own I will all ways go back if I need to thanks again
My Experience - 5.0/5.0 -
I’m so happy from good working of caliber Collision team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Doug does a great job. Gives a projected date of when car will b done n always meets that date People at the front desk r friendly n very accommodating. People that do the work is exceptional FYI. I drive over from Wapella too have Doug to take care of our vehicles because I know it will b done correctly. Thank you
Likely to Recommend - 5.0/5.0 -
Without a doubt recommend
Repair Quality - 5.0/5.0 -
Great job as always. Great service n very helpful staff. Highly recommend Doug n his crew. Outstanding job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I chose Caliber after talking with Christi. I liked Christi.
Customer Service - 5.0/5.0 -
I chose Caliber after talking with Christi. I liked Christi.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The truck looks great and the process with them was very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The truck looks great
Customer Service - 5.0/5.0 -
Christi is great, kept us in the loop of what was going on with parts.
Returned Clean
My Experience - 5.0/5.0 -
Thanks for making everything right
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I feel like my experience isn’t the norm. I want to give them the benefit of the doubt.
Repair Quality - 4.5/5.0 -
Quality of repair was great. I had to come back to have them reattach my rear pump for the washer fluid. Car looks great though.
Customer Service - 3.5/5.0 -
This score would have been a 1 without Christie. She saved the day. There were power issues from storms so my pick up date ultimately kept getting pushed back. Multiple times I got a message saying it would be ready by 4pm and then I was told nothing was updated and I would in-fact not be getting my car back those days.