Caliber - Champaign - N Mattis Ave

4.7 (2,097reviews)

95%

(217) 607-0119

701 N Mattis Ave, Champaign, IL 61821

95%

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701 N Mattis Ave
Champaign, IL 61821

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About Caliber - Champaign - N Mattis Ave

See Photos

701 N Mattis Ave
Champaign, IL 61821

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (2,097)

Sort By:
Newest
Rating

1,590 Customers Rated

5 Stars

62.4% Complete

(1309)
4 Stars

8.2% Complete

(172)
3 Stars

1.7% Complete

(35)
2 Stars

1.4% Complete

(29)
1 Star

1% Complete

(22)
< 1 Star

1.1% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise Caliber for excellent service quality, with many noting their vehicles looked like new or better than before. Communication stands out as a major strength, with customers appreciating regular text updates and professional staff interactions. The team frequently completes repairs ahead of schedule, which customers greatly value. Many highlight the thorough cleaning service, often finding their vehicles cleaner than when dropped off. Staff professionalism and helpfulness receive frequent commendation. Some customers noted minor issues with parts delays, communication gaps, or occasional quality concerns, but the overwhelming majority express high satisfaction and willingness to recommend the service.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent repair. Looks great! Thankyou for returning my car in such a clean condition ..." Read more

"They brought it back to its brand new condition like it was never damaged."

"Very Happy with the repairs! Honestly looks like nothing happened, like new! And as a bonus they did ..." Read more

"Beautiful work after my car was hit. You can't tell that anything even happened. I was particularly worried ..." Read more

"You had our car for 6 months. Not all your fault as parts were back ordered, etc. But, when we finally ..." Read more

"My car was ready 1 week ahead of the set date of repair."

"Done a week early"

"One week earlier than expected"

"... of estimate. Communication was absolutely terrible had my truck 22 working days total of 30days without truck, insurance only pays for rental car ..." Read more

"After 6 months of waiting not all their fault the car was picked up with a missing trim piece, ..." Read more

"Gives everyday update and progress so im well informed and that gives me peace of mind."

"Excellent experience from start to finish. We appreciated the frequent communication and notification of changes. Very friendly staff. So ..." Read more

"Regular texts with status"

"... days later I called again to get copy of estimate. Communication was absolutely terrible had my truck 22 working days total of 30days without ..." Read more

"... heard back from them until it was ready for pick up, they have poor communication and when I picked up my truck she first said they had to use a small amount ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent repair. Looks great! Thankyou for returning my car in such a clean condition ..." Read more

"They brought it back to its brand new condition like it was never damaged."

"Very Happy with the repairs! Honestly looks like nothing happened, like new! And as a bonus they did ..." Read more

"Beautiful work after my car was hit. You can't tell that anything even happened. I was particularly worried ..." Read more

"You had our car for 6 months. Not all your fault as parts were back ordered, etc. But, when we finally ..." Read more

"My car was ready 1 week ahead of the set date of repair."

"Done a week early"

"One week earlier than expected"

"... of estimate. Communication was absolutely terrible had my truck 22 working days total of 30days without truck, insurance only pays for rental car ..." Read more

"After 6 months of waiting not all their fault the car was picked up with a missing trim piece, ..." Read more

"Gives everyday update and progress so im well informed and that gives me peace of mind."

"Excellent experience from start to finish. We appreciated the frequent communication and notification of changes. Very friendly staff. So ..." Read more

"Regular texts with status"

"... days later I called again to get copy of estimate. Communication was absolutely terrible had my truck 22 working days total of 30days without ..." Read more

"... heard back from them until it was ready for pick up, they have poor communication and when I picked up my truck she first said they had to use a small amount ..." Read more

Michael (Toyota owner) reviewed 7/31/26

I didn’t realize State Farm was gonna make you glue my bumper back together after breaking it pretty good. Not overly thrilled with not being made whole with whomever makes that call👎🏼👎🏼

James (Kia owner) reviewed 7/31/26

Fran (Subaru owner) reviewed 7/30/26

Your entire team is spectacular! This is our 2nd major repair, neither of which was our fault, that Caliber has handled for us. We are beyond happy with the results. You are all great!

Olayemi (Honda owner) reviewed 7/30/26

I was satisfied with the services provided to my car. Chad was really responsive too and was attentive to my questions

Teresa (Toyota owner) reviewed 7/29/26

Cheryl (Chevrolet owner) reviewed 7/29/26

Jamie (Toyota owner) reviewed 7/29/26

There is one small adjustment needed but we were told to come back next week to fix it.

David (Ford owner) reviewed 7/29/26

Paint matches perfectly and all at the time promised by Jeremy. Very impressed with the quality of work !

Jeremy took care of me and made it an easy decision to use Caliber. I know there are many prep people and painters I did not see, however, please give them all an at a boy! So happy with the end result!

Na (Mercedes Benz owner) reviewed 7/27/26

Very nice

George (Buick owner) reviewed 7/27/26

P Christoph (Mitsubishi owner) reviewed 7/25/26

Staff communicated The only concern i had was a rule with the insurance so I won't hold it against you

Everything was great

Cheryl (Chevrolet owner) reviewed 7/24/26

Heather kept me updated on the repairs. Everything looks really good. It was a very good experience working with them.

John (BMW owner) reviewed 7/24/26

Thanks for the daily updates. [please do not post outside of company]

Melissa (Toyota owner) reviewed 7/23/26

Larry (Chevrolet owner) reviewed 7/22/26

They did a great job on our truck!! Enjoyed working with Jeremy because he kept well informed on what was happening with repairs.

They were fantastic to work with!!

Tammy (Ford owner) reviewed 7/21/26

The Bronco runs great and looks like new!

Nancy (Hyundai owner) reviewed 7/20/26

Clint (Mazda owner) reviewed 7/20/26

Seungju (Hyundai owner) reviewed 7/18/26

James (Honda owner) reviewed 7/17/26

Keep doing what you’re doing!

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Oftentimes, an auto body shop will need to remove exterior parts from your vehicle in order to identify hidden structural damage below the surface. Doing this as part of the estimating process helps ensure you get the most accurate estimate.

Caliber - Champaign - N Mattis Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Champaign - N Mattis Ave

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (2,097)

1,590 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?