Crash Champions #0302 McDonough
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Crash champions was an excellent company to deal with. they took care of my truck very well and fixed it up like nothing ever happened. It’s always an inconvenience when something like this happens, but Crash Champions made it a very easy process Haley and Jenni the two front desk. Workers were amazing. They helped me every step of the way informed me about what was going on with my truck daily. Would definitely recommend if you’re ever in an unfortunate event where you need to get your car truck fixed from a crash.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
i am very pleased with the service I received. My car was serviced perfectly, and everything was done professionally and carefully. i truly appreciate the excellent work and great service. Thank you for taking such good care of my car Austin Bishop!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done guys!
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
All in all I feel satisfied that Crash Champions is capable of providing quality services.
Repair Quality - 4.0/5.0 -
I have only had the vehicle for three days. So far the repairs seem high quality. I did find what appeared to be waxy liquid in the cup holders, a small smear on the driver's door window, and a "waxy film" on the dash controls for the radio and A/C controls.
Customer Service - 2.5/5.0 -
When I dropped off the vehicle I was told that I would receive regular updates about my repairs. I receive two. One saying that the insurance company authorized the repairs and the second saying that my vehicle was ready for picup. Any other information I needed to get I had to call for updates.
Returned Clean
My Experience - 5.0/5.0 -
This was my second time serviced by you, and I hope it is the last… if not I’ll be back with confidence.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Total satisfaction says it all!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional service
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0 -
The team did an excellent job it was done before the time said
My Experience - 5.0/5.0 -
Office staff were pleasent . Customer Service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellant
Customer Service - 5.0/5.0 -
Excellant
Returned Clean
My Experience - 5.0/5.0 -
Job well done ... Appreciate the fast turn around the work is excellent . Great team !!!!!
Likely to Recommend - 5.0/5.0 -
I will recommend them to my Family and friends.. If I need more work done I will be returning back .
Repair Quality - 5.0/5.0 -
Excellent job , with a fast turnaround
Customer Service - 5.0/5.0 -
Excellent job , with a fast turnaround
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m very satisfied through the time my car was being repaired they kept me updated and were very professional the entire time. Especially Ms.Shelby very sweet and pleasant person. My car came back brand new the service was timely as well .
Customer Service - 5.0/5.0 -
Ms.Shelby gave 10/10 customer service, she was amazing very patient and understanding and goes out her way to make sure you satisfied and happy at the end of the day.
Returned Clean
My Experience - 5.0/5.0 -
Crash champions always does good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
You all did an excellent job fixing my car. However, I noticed a few new small scratches on the opposite side in the back.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions your name speaks volumes, from the time I dropped my vehicle off and the calls in between. You kept me up dated about my vehicle. The best part was seeing the work that was completed on my car. Amazing!!! And you washed and cleaned my car also, Thank you so much! I would choose you again for repairs.
Likely to Recommend - 5.0/5.0 -
Crash Champion is the best!
Repair Quality - 5.0/5.0 -
The repair looks Great!!
Customer Service - 5.0/5.0 -
Everyone was so helpful and friendly. Definitely Top Tier!
Returned Clean
My Experience - 0.0/5.0 -
The door looks fantastic. Thank you for fixing that. However, the front driver window isn't rolling up and down properly. It's inconsistent and sometimes won't roll up at all.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The repairs on car door looks fantastic. However, the window is not consistently rolling up and down.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was so happy about the prompt communication. I was informed about every step. Professionalism was always shown to me. Thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used their service before with another vehicle. I will recommend them to friends and relatives.
Repair Quality - 5.0/5.0 -
Very good work. Very good customer service. Coordinate with rental car service if needed. Very pleased with service.
Customer Service - 5.0/5.0 -
Very satisfied