Crash Champions #0302 McDonough
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Exactly how I wanted it all done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service! I especially appreciated the update phone calls and the friendly faces in the office. Also the thank you gift bag was very thoughtful and a pleasant surprise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
High quality work with lifetime guarantee, along with great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very friendly and helpful team of people
My Experience - 5.0/5.0 -
I like that updates that I received through text. The service people there were very efficient. My car looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Excellent Staff
My Experience - 5.0/5.0 -
Best car replace company ever. Everything from start to end was a pleasure . Profession at its best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people was very nice
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Waited several days for a part to be delivered which push the finish date back for a total of 3 days
My Experience - 5.0/5.0 -
Excellent job done with good customer service ranging from communication, prompt response to inquiry, friendliness even in difficult conversation, prompt update on status of repairs, timeliness, top job quality on the epairs, flexibility and beyond the call of duty to meet customer demands
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I really like the work they did
Customer Service - 5.0/5.0 -
One of the best I have experienced in my life
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A couple of the items on my instrument panel were moved and I could see a cloudy residue where it had been wiped.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience was just wonderful and so stress free. It felt like the crew at the Hwy 42 location genuinely cares about their customers and a job well done is their top priority. From this experience I will absolutely use this location again if it is necessitated and will likely recommend them to others. Thanks so much to Sara and the whole team!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was swift and wonderful!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was off the charts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks good as new and they explained the lifetime warranty. The work was even completed ahead of schedule.
Customer Service - 5.0/5.0 -
I loved the texts and the fact that they understood my car is important to me. They kept me updated on progress and made pick up a great and easy experience.