Crash Champions #0302 McDonough
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was excellent! Haley in the front office and Austin, the estimator, were both fantastic. They set clear expectations and made the entire process easy to navigate. My vehicle looks amazing, and I couldn’t be happier with the results. Thank you to everyone involved for making this a seamless experience and restoring my vehicle to its beautiful condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Your front office people are not friendly.
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
The front desk attendants acted like as if they did not care that we were there on multiple occasions. I would not recommend your establishment based upon the customer service.
Returned Clean
My Experience - 5.0/5.0 -
My jeep was repaired nicely and spotlessly clean. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Looks good on the outside. Wonder why the dash camera was not connected and dusty inside car 2 weeks to repair. Other than that good customer service and outer body work.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Good outer body work. Not sure why dash camera was uninstalled and dusty inside car.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellence work done on my vehicle. Would’ve like better communication but overall great work. I would definitely recommend it to friends.
My Experience - 5.0/5.0 -
We have taken 4 cars there over the years and always very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would referring a friend to this business
Repair Quality - 4.5/5.0 -
A little expensive but satisfied with the repairs
Customer Service - 5.0/5.0 -
Sta were very professional and courteous
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanx for the great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Steve was very nice and gave me good updates on my car. Everything went well. My car looks good .Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m completely satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Shelby was great. Communicated throughout the process and my car was finished earlier than the timeline originally discussed.