Crash Champions #0321 Gulf Freeway
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
The work came out great, but originally my service completion date was 11/2, and then it seems something else came up and got pushed back to 11/6, then 11/7, then 11/8 and I finally got it on 11/9. It seems that no one wanted to tell me of delays. Not sure if the vendors told Service King bad information on parts, but I would get bad info and then just got frustrated when I was promised completion days and then things kept getting delayed. I was never told up front about those delays. It wasnât until I called that I found out there were issues
My Experience - 0.0/5.0 -
The vehicle wasnât completed on the day of pick up. But for Brain to tell me heâs not taking the blame on it. Iâm to thru! The customer service was great but when the ball dropped. Things got ugly
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
very pleasant and everyone was very kind and very helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I received outstanding service from Service King, especially from the person assigned to my vehicle. His name was Jimmy and he consistently kept me abreast of the progress being done. He was even able to get my car fixed one day sooner than previously projected. Thank you for great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My son, Rene Lopez', vehicle was serviced at Service King, Gulf Fwy. He was very pleased with the job done and with Jimmy G. He recommend them when I had the car accident, so I asked All State to set my appointment with the same SK location... not only did Brian exceed my expectations, the entire team was very helpful and kind. I feel truly blessed to have had Brian Saldivar as my rep. He and Katherine made sure that everything went smoothly with the car repairs, and they were also there with words of comfort and encouragement, and hugs when I talked to them about my dad's fight with cancer. Yes, I will most definitely recommend Brian and Service King to family and friends.
Repair Quality - 5.0/5.0 -
Exemplary service; thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
I did not like that i was told my car would be ready on Thursday or Friday. I finally called on Wednesday and was told it was ready at least since Monday. I am paying for a rental car longer than I had to which is my problem. Once I called and found out my vehicle was ready this is when I get two messages that the vehicle is ready. It shows no communication within the building and less care for my pay towards my rental.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
THEY REPAIR MORE THAN EXPECTED,AT GULF FW. S.K.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Loved the service I received. Everyone was welcoming, friendly, and the work was done quickly. I am impressed!