Crash Champions #0321 Gulf Freeway
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really liked it and it was a pleasure to get my car repaired by you guys
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
GOOD JOB
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had an amazing experience here at service king. Jimmy was super helpful he made this experience so much better by always checking up keeping me updated on my car. He treated my car like if it were his. Over all heâs awesome and made everything much better.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
The date of repair kept getting pushed back several times, I ended up calling a couple times to find out what was going on with my car as I hadnât heard anything by the date they had given me. But they were very friendly and polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went by perfectly. Highly professional and quick to get the work done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
My vehicleâs sunroof got damaged by a freeway debris back in July 9,2018. The sunroof had to be replaced for a new one and reprogrammed. I did not get my vehicle back from your body shop until August 14, 2018. This is a long time frame to wait for a sunroof to be replaced regardless if new parts need to be ordered. Communication between your body shop and customer was not good as I was the one calling most of the times for updates. If I had not called the insurance adjuster to ensure that my vehicle was repaired faster. I donât think I would had gotten it yesterday. Overall work seems ok; however the time frame it took was insane.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Timing of repairs was extensive, communication with updates was bad.
Customer Service - 0.5/5.0 -
Updates on repairs not timely and I had to initiate the call most of the times to find updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Way too many requests to take a survey. I don't like taking surveys, so for you to not only text and email, but call em wanting me to take one is ridiculous. 10 for the service (which was genuinely great), but please stop pestering me to fill out the friggin' survey.