Crash Champions #0327 Gates

4.7 (3,330reviews)
94%
73 Marway Circle,  Rochester,  NY  14624

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,330)

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Returned Clean

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Great service from the beginning to the end!

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Would give it 11 the office personal is top notch!

My Experience

The service, communication and quality were all excellent! Your entire team is courteous and knowledgeable. Taylor contacted me regularly with updates and was always friendly and available to answer my questions. I will recommend the Gates facility to everyone!

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Crash champions always delivers quality workmanship I am very pleased with the work done on my vehicle

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Excellent work, just a long time for the repair.

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My Experience

Crash champions did a great job everyone was great

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My Experience

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Everyone I know who knows that I was in an accident knows that I went to crash champions and\nWas treated exceptionally well.

Repair Quality

Crash champions are absolutely the best at what they do!!! They handle everything from taking care of my car in a small amount of time. They handle the enterprise rent a car. They make you feel so comfortable even though something had happened to your car. I've had , and this is embarrassing three times that i've had to be there to get work done. I had my front fender2 times replaced the side of my car replaced. And my baby looks brand new. I totally recommend them from the little jobs to the big jobs. They keep you updated about what's going on and their progress with you and what they are doing to your car.

Customer Service

AWESOME!!!

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My Experience

Done with excellence in a timely fashion; along with frequent updates. Highly recommend their services to everyone. Thank you for your service.

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Dan was very helpful and accommodating

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Returned Clean

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Returned Clean

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excellent job... car felt brand new

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My Experience

The communication was excellent. I was impressed with the text and phone calls keeping posted on the progress. 👍

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My Experience

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They were all fabulous

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Great experience with customer service!

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