Crash Champions #0327 Gates
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The process was super easy and they worked seamlessly with my insurance company. The repair was completed timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed from when I came in the door. The service was excellent. The people were very nice. The gave me my car back when they said it would be ready. Excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Cannot open my gas cap to put gas in. The car. I do not know how to access the tank another way. This was not a problem prior to repair. The gas cap is on the same side as the damage. I also was texted an update that the vehicle would take longer, there was no text updating me until done.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional, trustworthy, pleasant, and honest. They made my repairs less stressful and so easy!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Really impressed with the quality of the repair
Repair Quality - 5.0/5.0 -
The shop was great. They were very responsive to my phone calls. I asked that they expedite my repair as I do not live in the area and needed the vehicle to return home to Florida. The team was able to deliver at the requested time and still did a beautiful job with the repair.
Customer Service - 5.0/5.0 -
The customer service team (and especially Taylor) advocated for me with the shop to get the project completed on Friday, rather than rolling into the next week.
My Experience - 5.0/5.0 -
Came out great. Thanks for attention to detail, as a long time car enthusiast who has a critical eye I am very satisfied with results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Came out great. Good to see people performing the work have an enthusiast eye
Customer Service - 5.0/5.0 -
Great follow up, text platform works well with car update tracker
Returned Clean
My Experience - 5.0/5.0 -
Extremely satisfied with the work and customer service. Would definitely like recommend crash champions to anyone in need of car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
If I ever need my SUV repaired again I will have it fixed by Crash Champion
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If I ever have any work that needs to be done I will definitely return to you for your quality work and expertise it was a pleasure doing business with you. Thank you very much
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super job and super customer service! couldn’t be happier
Customer Service - 5.0/5.0 -
Taylor is great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this shop to my friends and family. The service was excellent, and my vehicle was ready on time
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The controls for my rear view mirror only worked vertically, horizontal movement didn’t function; I set an appointment to get it taken care of. Also, I see a difference in the brilliance of the finish from one part to another of the fender that was replaced.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0 -
They are recommended by my Insurance co.
Repair Quality - 5.0/5.0 -
I was kept in the loop regarding my car’s repair the entire time.
Customer Service - 5.0/5.0 -
Customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No way to get better service. Perfect job on the car.
Customer Service - 5.0/5.0 -
Yeah