Crash Champions #0350 Goodyear

4.7 (3,677reviews)
93%
13820 W. Test Dr.,  Goodyear,  AZ  85338

In operation 8 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,677)

Likely to Recommend

This is the 3 vehicle I’ve had word done by your company and I will continue to do so in the future.

Repair Quality

Jeff was amazing!

Customer Service

Work was completed in a reasonable amount of time!

My Experience

Yes: when I brought the car in; one of the first people I encountered when I arrived was you very personable & capable front person, Indira. Then George arrived: also personable and also professional…together they made me feel relaxed and confident that my needs were there concern as well as my own…the facility is very nice as well…communication is a key this with me…both people George and Indera were on top of there game with communication: with every step of the process, they made me feel cared for….these two are ‘keepers’! Then the actual work itself. They listened to my concerns with insurance and damage to my vehicle. I got the feeling that the took seriously each pout they I made to them. Then the finished product; the technicians must be out of the same cloth as these two because the car was perfect when I returned for pickup…showroom perfect. I have nothing but praise for you organization. Keep up the good work. Most places will have competent workers; but my life experiences have taught me to look for mare; I also want that competence, but I also want the Personable, kind, thoughtful, professional, knowledgeable people…you have that…best wishes going forward…

Likely to Recommend

Repair Quality

Customer Service

I rated my experience a 5 because I am disappointed with the amount of time and inconvenience involved in this repair. The vehicle was initially scheduled for delivery with repairs that had not been completed, and several issues were still present when I was given the first delivery date. On the second delivery date, there were still items that had not been completed, with some being left pending until parts arrived. I do not believe a vehicle should be presented as ready for delivery when there are still repairs that have not been completed, especially when the customer may not have the technical knowledge to recognize what is missing. After finally picking up the vehicle, I also noticed that it was out of alignment, which is another issue that should have been identified and corrected before the vehicle was returned to me. The biggest issue for me has been the amount of time I have lost having to deal with incomplete repairs, additional trips, and issues that should have been resolved before delivery.

My Experience

We were kept informed and it was a great experience. I would like to acknowledge 2 gentleman that saved me from having to come all the way back from my house the next day to pick up my phone that I have left on the counter or table. They did not have to do it but they did, everything was already locked up. Thank you again

Likely to Recommend

Repair Quality

Great staff car was done earlier than expected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car was fixed good I am happy with the process. Also the way the kelp me updated me as they continued the repair

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent service

Customer Service

My Experience

Jeff was great to work with. He is very customer focused to ensure that customers go home with a smile.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Always great communication!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Jeff did a great job. We were very happy for the service and the process.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks great!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Sean was clear and accurate on repairs on both cars

Customer Service

The text app usage was not clear - status- pending ? Does that mean it’s being worked on or theses an issue? Never got a text it was done - but did get a call

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jeff was nothing but amazing during a really rough time for me as I had gotten into a car accident. He kept me informed throughout the whole process of getting my car fixed. He was nothing but exceptional and I’m very satisfied with his customer service and overall demeanor!

Likely to Recommend

Repair Quality

Jeff was great! Communicative, direct, and very nice.

Customer Service

Jeff was great! Communicated the whole time and I’m very pleased with the customer service.

My Experience

Likely to Recommend

Repair Quality

Dealing with Jeff Hutton makes every project go smoothly. He goes above and beyond with his service

Customer Service

The two women at the front desk are very pleasant and helpful

Returned Clean