Crash Champions #0357 Surprise
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Make has been amazing communicating with me about the repairs to my car. The quality of the work is outstanding!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Steve was great
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Had to bring car back three times due to parts coming loose and the back hatch not latching correctly
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mike was fantastic! If we ever need vehicle help again we will choose you guys due to how great he was.
Likely to Recommend - 5.0/5.0 -
They have it together
Repair Quality - 4.5/5.0 -
There is an unusual sound when we turn on the ignition. We will double check it in the morning. If still there, you will be seeing us
Customer Service - 5.0/5.0 -
Everyone had it together
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, correct expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Perfection
Repair Quality - 5.0/5.0 -
1st, your customer service team was absolutely Amazing! From the 1st phone call till my car was returned to me. I was very impressed with everything, especially the update phone calls I received.
Customer Service - 5.0/5.0 -
Perfection
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great staff! I hope I never have a vehicle to fix again, but if I do, Crash Champions is the place to take it. Give Richie Winter and Larry Brown a raise!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will highly recommend this shop to everyone
Repair Quality - 5.0/5.0 -
I love the quality of work and the fact that I was consistently informed every step of the way
Customer Service - 5.0/5.0 -
Tyler and Kylie always kept me informed and always checked in on me and let me know consistently what we’re the next steps and when they said they’ll call me a certain day they did they followed through every time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0 -
The repairs were not done correctly. So now i have to leave work early comeback Again to have them look at the truck and if they are unable to repair right then and there. Thats more time wasted. Which is very inconvenient. Especially knowing that if someone would have just check the repair before saying it was done this could have prevented this.
Repair Quality - 0.5/5.0 -
Rear door stick and is hard to close and open. Door not opening from the inside Part of the handle is loose. Nobody check the door before they signed off saying it was completed.
Customer Service - 4.5/5.0 -
Customer service was good . Polite and keep me updated.