Crash Champions #0401 Bryant

4.9 (5,191reviews)
99%
22578 Interstate 30 N,  Bryant,  AR  72022
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In operation 14 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (5,191)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many noting that vehicles were returned looking brand new. Repair work is frequently described as perfect, precise, and exceeding expectations. Communication stands out as a major strength, with customers appreciating regular text and call updates that kept them informed throughout the process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned delays due to parts availability or longer-than-expected timelines, and one noted communication could be more proactive. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... they're very adamant about providing for the customer. They went above and beyond. Thank you" Read more
"Exceeded my expectations. The quality of service and communication was consistently top notch. I only have great things to say. Thank you."
"... concerned about you being completely cared for. They were very professional and thorough in their explanations and with the quality time taken to finish the repairs ..." Read more
"Staff were very nice and professional and they completed my repairs before the original completion date!"
"... told the wrong frame was put on the truck. So in all it took 4.5 months for repairs." Read more
"Slightly delayed ab a week but only due to waiting on parts to arrive which is not crash champions fault."
"... were very good with updates and I was initially told it would be about a month but it ended up being only 2 weeks. They did a great paint job and I would recommend." Read more
"... the repair process took longer than I expected, and communication could have been better throughout the process. I often had to call for updates myself rather than ..." Read more
"Excellent communication super knowledgeable and friendly staff. Vehicle was repaired in the timeframe specified with ..." Read more
"From estimate to completion, communication was top notch. My repairs were done sooner than expected which was a welcomed surprise."
"... had to take my car here & they are ALL so kind ! They keep you updated on everything that is going on with your car !! RECOMMEND THEM BIG TIME ♥️" Read more
"The repairs were done with high quality and I was kept updated on the status at all times. I greatly appreciated the professionalism and excellent ..." Read more

Likely to Recommend

I am extremely satisfied with their service!

Repair Quality

Very satisfied with the work done on my JEEP.

Customer Service

Everyone I dealt with were professional and took the time to explain to me the process. Also they addressed all of my questions quickly.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The whole experience with Crash Champions from beginning to end was exceptional.

Repair Quality

It looked fantastic. Couldn't even tell that my soon to be ex-wife keyed my car.

Customer Service

This was by far the best experience I have had with a body shop. I came in for an initial estimate and it was not an issue, and the woman was super nice. Once I filed a claim, I needed to go in for the official estimate, and I was able to meet with another woman who was happy to help in any way that she could. When Enterprise was late to pick me up, she called and got them there quickly. I was also kept up to speed with the progress through text which was helpful.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Communication was excellent. There is no sign of the accident. Only downside is the back order of the TRD logo on the side.

Customer Service

Explanation of service and documents was very good.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The Forerunner looked great when we picked it up. Nice and clean all over. Repairs looked very good.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The whole team did a phenomenal job! Our car looks like nothing ever happened to it. Thank you all so much for getting it repaired so well and so quickly!

Likely to Recommend

One thing I noticed when I drove by one evening in the middle of the repair process….. they didn’t leave any vehicles out over night. They were either inside the building or inside the locked and visually-blocked yard.

Repair Quality

Completed sooner than expected. Car looks as if nothing ever happened. Paint match & blend is amazing!

Customer Service

Great communication with texts throughout the whole process. Always nice and informative about the process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I have to give a huge shout-out to Crash Champions! I got a dent in my car door, and another body shop quoted me over $1,200 to fix it. I stopped by Crash Champions and talked with Court, and they took care of it in less than an hour for only $137! The customer service was incredible, they were honest, professional, and didn’t try to sell me something I didn’t need. It’s hard to find businesses like that these days. If you’re looking for a trustworthy body shop that does great work at a fair price, I highly recommend Crash Champions. Thank you, Court and the team, for such an awesome experience!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was nice and very professional. I was updated through the process.

Likely to Recommend

Repair Quality

Seems to be very good job

Customer Service

Everyone very nice

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very positive experience. There’s another vehicle repair shop around the corner that I had previously gone to and I was going to go back to them, but when I walked into get the appointment, there was nobody at the front desk and I waited 10 minutes. They never came and my husband had used Crash Champions and recommended I go there instead and I’m so thankful I did. It was a fantastic experience.

Repair Quality

Excellent quality customer service especially appreciate Hannah and she did a phenomenal job of coordinating everything for my repair. The service was really fast and I had to return not because of any error on their part but another part of the car needed additional work and they fit me right in and anticipated my needs and had already ordered the part and fixed it within 10 minutes when I returned. I couldn’t be happier!

Customer Service

See previous comment

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Bringing vehicle back tomorrow for work to be done again

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