Crash Champions #0165 W Little Rock

4.8 (3,439reviews)
97%
12208 West Markham St,  Little Rock,  AR  72211

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,439)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its professionalism, high-quality repairs, and excellent communication throughout the repair process. Many highlighted the frequent text updates and proactive outreach as standout features, with several noting their vehicles looked brand new upon return. Staff were widely described as friendly, courteous, knowledgeable, and patient. Timeliness was generally well-received, with multiple customers noting repairs were completed on or ahead of schedule. A few customers pointed out areas for improvement directly in their feedback, including inconsistent communication, delays in completion, unresolved calibration of safety features, and inaccurate automated text message timelines. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to others.
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"Crash Champions workmanship is absolute perfection. This was second job theyve done for me. The previous ..." Read more
"The repair was very well done. My car looks and runs like new. And the alignment was top notch. The balance of the car is so on point; this was the ..." Read more
"Crash Champions did a wonderful job on my truck. They were so professional and helpful throughout ..." Read more
"Lovely job looks like new"
"The bodywork itself was good quality. What we were dissatisfied with was that whoever was ..." Read more

My Experience

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Returned Clean

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I appreciate how good the communication process was, the time it took to finish the repairs, the friendliness of the staff, and how good the car seems to be work after. Thank you

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Process was easy, communication was just right. Everyone was so friendly, courteous and professional.

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Returned Clean

My Experience

This unfortunate car has been sideswiped twice. Crash Champions repaired it perfectly after the second accident. They did it weeks faster and thousands cheaper than the North Little Rock shop that repaired the exact same damage less than a year ago. Crash Champions kept me informed every step of the way and delivered it on the schedule day. Easy to work with and no surprises.

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My Experience

I am very pleased with the whole experience. I was kept updated by texts and the job was completed in a very timely manner. Ben did an excellent job on the repairs and I’m very happy with the way my car looks. Trey was easy to with and Ernesto was so friendly. I would 100% recommend this shop to my friends.

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The whole experience with Crash Champions was top notch.

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Trey was great! Always friendly and keep me updated on every step.

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I really appreciated the daily updates on my car’s status. The car looks fantastic.

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Everyone was extremely nice and professional

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