Gwatney Collision Center

4.9 (707reviews)

97%

(501) 221-1401

11301 W. Markham, Little Rock, AR 72211

97%

11301 W. Markham
Little Rock, AR 72211

Get Directions Website

About Gwatney Collision Center

11301 W. Markham
Little Rock, AR 72211

Get Directions Website

In operation 13 years.

We are full service collision center servicing all makes and models with our sister store based in Sherwood; at Gwatney Buick GMC. We have been in business since 2013 and are accredited with an ICAR Gold certification.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (707)

Sort By:
Newest
Rating

598 Customers Rated

5 Stars

65.8% Complete

(465)
4 Stars

11.5% Complete

(81)
3 Stars

3.4% Complete

(24)
2 Stars

1.3% Complete

(9)
1 Star

0.6% Complete

(4)
< 1 Star

2.1% Complete

(15)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, with many noting their vehicles looked brand new after repairs. The team receives high marks for professionalism, friendliness, and going above and beyond customer expectations. Communication stands out as a strength, with regular updates keeping customers informed throughout the repair process. Many repairs are completed ahead of schedule, demonstrating efficiency and reliability. The cleanliness of returned vehicles is frequently highlighted, with some noting their cars were cleaner than when dropped off. While most feedback is overwhelmingly positive, a few customers mentioned areas for improvement including better response to inquiries and more consistent communication timing.

Select to learn more

Service Quality
Timeliness
Communication

"Love the way my car looked after it being wrecked the wait was DEFINITELY worth it! ❤️"

"Very professional and top notch job. Car looks brand new. Highly recommend to everyone"

"Looks like nothing ever happened"

"The repair makes my car look like new! They were friendly and always informed me about what ..." Read more

"... wouldn't want any other collision shop to fix my car. Gwatney collision has done a excellent job on my car every time.great service and customer service." Read more

"I was constantly updated. And it was available a day ahead of schedule"

"It was ready earlier than promised."

"I received my truck a little earlier than expected and everything looks great"

"It was done the date promised!!"

"It took about three weeks longer than anticipated"

"I appreciate the updates and constant communication"

"All communication was done in a timely and professional manner"

"They gave Me weekly updates"

"I had a concern about something. I called with my question and didn't receive a full reply. For that reason, I think customer service could ..." Read more

"The guys were very nice and helpful. I wish there was more communication."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Love the way my car looked after it being wrecked the wait was DEFINITELY worth it! ❤️"

"Very professional and top notch job. Car looks brand new. Highly recommend to everyone"

"Looks like nothing ever happened"

"The repair makes my car look like new! They were friendly and always informed me about what ..." Read more

"... wouldn't want any other collision shop to fix my car. Gwatney collision has done a excellent job on my car every time.great service and customer service." Read more

"I was constantly updated. And it was available a day ahead of schedule"

"It was ready earlier than promised."

"I received my truck a little earlier than expected and everything looks great"

"It was done the date promised!!"

"It took about three weeks longer than anticipated"

"I appreciate the updates and constant communication"

"All communication was done in a timely and professional manner"

"They gave Me weekly updates"

"I had a concern about something. I called with my question and didn't receive a full reply. For that reason, I think customer service could ..." Read more

"The guys were very nice and helpful. I wish there was more communication."

Cameron (Lincoln owner) reviewed 7/17/26

Dominique (Toyota owner) reviewed 7/3/26

I was very pleased that everyone was nice and friendly, and repairing my car in a timely manner.

Trevor (Jeep owner) reviewed 6/21/26

Body work great Interior sub par . When my son and wife got hit they both had large choc milkshakes which went everywhere inside jeep . Chocolate still everywhere

Jean (Subaru owner) reviewed 6/18/26

Considerate staff. Kept me informed of the status of the work and time lines only drawback is I was not informed ahead that they don’t accept personal checks or cash. It was too late to get a cashiers check to pay the deductible and so the credit card charged an extra fee.

Lashaundra (Honda owner) reviewed 6/15/26

Spectacular job on the repairs of my vehicle!!

Christopher (Ford owner) reviewed 6/11/26

The remained in contact with me and provide updates during repair.

Rhonda (Volvo owner) reviewed 6/4/26

Therese (Hyundai owner) reviewed 6/4/26

James (Honda owner) reviewed 5/25/26

David (Kia owner) reviewed 5/22/26

Michelle (Chrysler owner) reviewed 5/21/26

Jan (Honda owner) reviewed 5/15/26

Barbara (Chevrolet owner) reviewed 5/15/26

Ronald (GMC owner) reviewed 5/7/26

The staff and service was beyond my expectations.

Manoj (Honda owner) reviewed 5/6/26

They are doing very good job .. careing and friendly staff . Thank you and appreciate Gwatney Collision Center ..

Eliza (Kia owner) reviewed 5/6/26

Customer service was awesome and my car looks amazing. Thank you!!!!

Rebecca (Mercedes-Benz owner) reviewed 4/22/26

Kyle was awesome! Very good communication and very nice service.

Lori (BMW owner) reviewed 4/20/26

They were friendly, quick and everything looks beautiful!

Very friendly

Betsy (Kia owner) reviewed 4/9/26

Great job. Friendly staff.

Rebecca (Lincoln owner) reviewed 4/4/26

Vehicle looks great after repair. Employees were very friendly and kept me well informed of their progress.

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Most auto body shops offer a written warranty on their repairs. Check with your auto body shop to understand their warranty.

Gwatney Collision Center

About Gwatney Collision Center

Reviews (707)

598 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -