Crash Champions #0506 Reading
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
We were not terribly happy we had to have the vehicle there on Monday and wouldn’t be done until Friday. It was only replacement of passenger side mirror and a touch up of slight damage on A Pilar. We had to make work transport arrangements for a whole week.
My Experience - 0.0/5.0 -
I will call tomorrow I cannot believe this experience I brought the car back to your lot. Am calling my insurance company tomorrow also I really trusted you guys. And my car could not make it home.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
Vehicle is not fully repaired. Front right wheel is not centered in wheel well, front right wheel probably has a broken bearing
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Unfortunately my experience was horrible and for a staff to say this vehicle was a nightmare. I would response due to back order it would be a nightmare but never tell a person giving you 13,000 dollars about a nightmare experience, when the customer did not have a vehicle for 42 days.
Repair Quality - 1.5/5.0 -
The service took longer than expected which cause out of pocket cost for me. There were glass left in the back seat of my and my child got splinters in his hands. The same day I failed an inspection of the vehicle due to incomplete work with reconnecting wires. The next day my tires pressure light is on.
Customer Service - 2.0/5.0 -
I spoke to multiple individuals and the owner who all seem to not be on the same page.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Estimate and actual price as well as work differ by 50%. I will not recommend.
Repair Quality - 2.5/5.0 -
Half of my front bumper is repaired. .remaining not done. Price is too expensive.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous service from start to finish. Did a great job repairing the damage to the vehicle.
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service! Above and beyond!
Customer Service - 5.0/5.0 -
They are fabulous!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job. Had the car long then originally said.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Letters stated to be replaced and were missing from car, bumper guard missing screw, but overall, very pleased with their service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome service and very profesional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service
Customer Service - 5.0/5.0 -
Awesome personnel
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
The back of the car where the lady who is ensure by your Insurance Company , hit my vehicle, they did an excellent job . (10) rating The front not so much (8) rating
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Was told would to estimate on Wednesday was t done until Friday. Estimate was for 5 days took 8 days. Paint nicks on recently paint hood. Do not have time to take back for them to fix.