Crash Champions #0512 Dover
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I have already referred 5 people!
Repair Quality - 4.5/5.0 -
Kenny has great customer service!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work looks great … so glad to drive the car around without any dents anymore
Customer Service - 5.0/5.0 -
Kept in constant contact. Even when the shop had to close because of Covid someone reached out to let me know and apologize.
Returned Clean
My Experience - 5.0/5.0 -
Kenny was excellent!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kenny is excellent! Everyone there is excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
No complaints. They made my car look brand new and always kept me updated on the whole process.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have!
Repair Quality - 5.0/5.0 -
Extremely good customer service which makes me trust the decisions made regarding my vehicle.
Customer Service - 5.0/5.0 -
Everyone I came into contact with was extremely polite and knowledgeable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Truck looked wonderful when I picked it up, noticed a few little things after driving it for about a week,, brought it back in to have them looked at, and they were taken care of immediately with a promise that if they persisted that I could bring it back for further inspection and repair. Much appreciated.
Customer Service - 4.0/5.0 -
It seemed as though there was some miscommunication in the beginning, and at times I felt like the shop and my insurance company were not on the same page or were giving me two different stories. However, it all worked out in the end, Jessica was wonderful to talk to on the phone and very helpful, and they have been great with these smaller issues after pick up as well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this place to others!
Repair Quality - 5.0/5.0 -
Excellent job!
Customer Service - 5.0/5.0 -
I received excellent customer service! Pleasant experience!
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied and very professional ,thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely satisfied
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the receptionist to the technician, all were kind and courteous...Great communication from start to finish...Thank you staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They’re a very busy shop and made me feel like I was their only customer
Repair Quality - 5.0/5.0 -
They did a fantastic job!! They took a little longer then I had hoped but they were great about communicating the delays (and why it was delayed) and they did a really high quality job so it made the extra wait time worth it. My wife was very impressed by how nice the suv looked when they were done I would definitely recommend them in the future and would take my suv back there to get serviced again
Customer Service - 5.0/5.0 -
Very nice and personable and professional. They were great about communication too
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
We had to go back and leave the car for complete repair since they did not perform the job correctly the first time
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Great repair/auto-body shop.
Repair Quality - 5.0/5.0 -
Efficient, professional and friendly team. The service was top notch.