Crash Champions #0526 Baltimore
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
I was very satisfied with the service and would recommend a friend or family member
Repair Quality - 5.0/5.0 -
The service was excellent. It was a professional environment. I was very satisfied.
Customer Service - 5.0/5.0 -
The Customer Care service was very professional spoke very clearly, and I was very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0 -
Work was done on pass car, and again great work.
Repair Quality - 5.0/5.0 -
My car was finish within a week. My car looked just like it did when I bought it. Customer service was very good. Thanks
Customer Service - 5.0/5.0 -
Didn't have my car long. My car looked like it did when I bought it. Customer service was out standing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick, very professional, and I was updated during the entire process.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m fully satisfied with the repair service — my car honestly looks brand new again. Rich was amazing, along with the rest of the staff. The constant updates throughout the repair process were greatly appreciated and made everything stress-free. The service was smooth, straightforward, and professional from start to finish. Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did great job
Repair Quality - 5.0/5.0 -
Great and quick repair
Customer Service - 5.0/5.0 -
Very responsive
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alicia was super responsive and informative. The entire process was seamless and quick.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 0.5/5.0 -
Communication is everything.
Likely to Recommend - 4.0/5.0 -
Price is too high
Repair Quality - 4.5/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Work looks great and nice folk.
Customer Service - 5.0/5.0 -
Called me with updates and everyone was nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I was really satisfied with the work, but the light in my vehicle is still on and I was told I had to go to the dealer in order for them to turn it off when it wasn’t on before the crash but the work was excellent. I wish they could we solve my light issue.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a fine job
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0 -
I plan to call ba k and have my vehicle looked at again. The trim was popping off when I picked the vehicle up and paint drippings were on my front bumper. Richard was very pleasant about it and took my car in the garage to remedy those two issues. Here we are 3 days later and that saw piece of trim is hanging off. I also noticed that the trim around the tire is not put together as well as the non damaged side. There are small gaps between the parts.
Customer Service - 3.5/5.0 -
When I pulled up to drop my car off there was a huge tractor trailer blocking the entrance to the parking lot. This caused me to be about 12 minutes late. When I came in the building, the young lady informed me that I would have to reschedule. I mentioned the large truck preventing me from pulling into the lot. She stood firm and stated the policy. I asked to speak to the manager. The manager allowed me to keep my appt. The young lady proceeded to check me in. There is a frige filled with waters, but was not offered. This would have been a 10.. if there was an apology for the entrance being blocked. If my car would have been checked in immediately and if water would have been offered while I waited for enterprise. Richard was very pleasant… even when I pointed out the paint and the trim. He attempted to fix it immediately.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Entire staff very professional and service with a smile
Customer Service - 5.0/5.0 -
Very best