Crash Champions #0526 Baltimore
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
I would definitely recommend my Crash Champion to friends and colleagues!
Repair Quality - 5.0/5.0 -
They did it again! I was thoroughly pleased with the repairs to my Lexus 350 RX. It really looked brand new. They even buffed out some small scratches that were not part of the accident. Thank you Crash Champions for your superb customer service.
Customer Service - 5.0/5.0 -
Superb!
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
I was pleased at the fact that they was very helpful. Took care of me very quickly. I would take my vehicle to them if I had to.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was/is excellent and was done in an amazing and timely manner
Customer Service - 5.0/5.0 -
The one guy I met both to drop the car off and to get it was enjoyable and very friendly. He made me forget about the pain of spending 500 dollars especially for something that was not my fault and have a police report for. Had me smiling and looking forward to meeting again as he said in better circumstances
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Was originally given a pickup date but when I called that day, I was informed that the shop ordered the wrong car part (causing a 3-day delay)
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have used Crash Champions several times and have been pleased each time. I have recommended Crash Champions several times.
Repair Quality - 5.0/5.0 -
As always repairs made in a reasonable amount of time and to my our complete satisfaction.
Customer Service - 5.0/5.0 -
Everyone and things was done well.
Likely to Recommend - 3.0/5.0 -
None
Repair Quality - 3.0/5.0 -
It’s okay
Customer Service - 1.5/5.0 -
Not good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
The young lady who is the receptionist was polite and helpful. Adviser Alicia only called after I called for updates. The manager (Marissa?) who I asked to speak to NEVER took the time to address my concerns, she said she doesn't know what's going on and my adviser is outside with another customer and said she will leave her a message to call me back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
Still waiting for repairs.
Repair Quality - 2.0/5.0 -
Picked up truck. Found needed repairs. Still waiting for a call to get a few of those needed repairs.
Customer Service - 4.0/5.0 -
Excelent customer service at time of pickup but, Not satisfied with not getting a follow-up call by now to fix remaining repairs
Likely to Recommend - 0.5/5.0 -
If I could give a zero, that would be my rating.
Repair Quality - 0.5/5.0 -
They are thieves. They wiped me out. They trashed my car looking through my personal items. They took things that are supposed to stay in a car and not to be removed. They trashed my car to the point I thought someone broke in my vehicle. I will be contacting my insurance company so they can be aware of trusting businesses they are partnership with and recommending you to take your vehicle too. I feel violated, disrespected and disappointed. They make you sign a waiver for not being responsible for your valuables but, have a bunch of thieves working for their company taking things that should not be removed from your vehicle. Jumping cables, air pumps etc. they also left a vape in my back seat of my vehicle and when I reported it to the manager, she told me that none of her workers smoke on vapes, like she knows what they do in their personal lives. I will never go there again. For future reference, ask for your vehicle to be taken to the dealer to get fixed . I bet your insurance company would start investigating in company’s like this because it would cost them more money to fix your vehicle and your deductible would be the same. Read their views before taking your car to this shop. Several people have reported the same incidents. I would not recommend this location. Crash Champions Collision 4700 Belair rd 21206.