Crash Champions #0526 Baltimore
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is my second time using this autobody shop
Repair Quality - 5.0/5.0 -
Very professional
Customer Service - 5.0/5.0 -
Very professional and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rich was wonderful
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job 👍
Customer Service - 5.0/5.0 -
Very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast and Efficient service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Service was great and they did a good job with the repairs
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Upon viewing my vehicle on January 27, 2026 (almost a month after I dropped the car off), which was left at the shop on December 31, 2025 for purposes of repairing a damaged driver side door, I noticed damage upon the interior of the vehicle. Although they fixed the original damage, I am very disappointed by the lack of security and what would seem to be a lack of respect for customers property. Upon opening the driver side door to ensure that the repairs were properly done to the vehicle, I noticed that all my paper documents, and quite frankly, everything I had in the car was either thrown on the passenger side floor and seat, or completely missing from the vehicle. When I asked the staff (black lady with short hair) why it was left this way, she responded that it must have been the cleaners who apparently clean the cars after repairs. However, upon further inspection I noticed the center console was also damaged. The only items that were not stolen were in the trunk and paper documents related to the car. When I told the same staff member of my concerns, they notified me that the local homeless people break into the vehicles despite the company's "attempts" at keeping them out. Although they tell you to take valuables, they should add that vehicles on their lot are actively being targeted, and you should remove everything, and not just what one might consider to be a valuable item. I am very disappointed because it would seem as if the doors are left unlocked overnight, as the staff did not notice the damage to the interior of the vehicle until I pointed it out, and the doors were unlocked on the lot when I picked up the vehicle. Additionally, there was no sign of forced entry. Either the "homeless people" are very skilled at breaking in cars, the staff is stealing from the vehicles, or they are leaving the doors unlocked. Although initially the lady who I spoke to was nice, the lady (short, black hair), who I am assuming is the manager of the branch, was very disrespectful. It is very distasteful for a customer who had their space and property violated while in the possession of the shop, to be greeted with an aggressive energy for ensuring that the shop would be fixing the interior damage done to my vehicle. Customer service is lacking..... They did fix the center console today, but proactive measures to avoid the damage and alleged "break in" would have been preferred. They only get two stars for fixing the original damage on my driver side door. Would not recommend...
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The turn around was as estimated and the text communication was very helpful all the way through. The repairs were flawless!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great
Repair Quality - 5.0/5.0 -
Professional job. I would recommend crash champions to everyone!!
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
I was referred by my insurance agent to use Crash Champions as an affiliate of Travelers. Your shop is very close to my home so I chose you not knowing anything about you. My car was repaired like new and I am very pleased with the result. The carpet inside was cleaned and it looked like the dashboard was detailed and the exterior was washed - a very nice extra touch, thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was Happy with everything Thank You
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Some parts are slightly misaligned, but so far has not been an issue