Crash Champions #0536 Temecula

4.6 (1,440reviews)
92%
27590 Commerce Center Drive,  Temecula,  CA  92590

In operation 28 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,440)

Likely to Recommend

Repair Quality

Best car repair shop!

Customer Service

My Experience

Staff is very polite, friendly, and professional. Steven is a respectful and knowledgeable. He explained everything clearly and answered all my questions with patience. Thanks, everyone!

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Customer Service

Returned Clean

My Experience

Very friendly and accommodating staff.

Likely to Recommend

They did a great job

Repair Quality

Steven and staff were very attentive to my questions and very helpful.

Customer Service

Customer service was excellent.

My Experience

Likely to Recommend

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Customer Service

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Customer Service

My Experience

I totally trusted my car repairs with Crash Champions.Steve was an amazing representative. His professionalism, listening skills, knowledge & calm demeanor put me at ease. Sara at the front desk was also extremely kind & helpful. I would highly recommend this shop to anyone in need of vehicle repairs.

Likely to Recommend

Repair Quality

I would highly recommend Crash Champions. Service and professionalism were top notch. Steve was very knowledgeable and a good listener. He shared in detail the process of repairs to my car. I also appreciate the text updates. Sara at the front desk was also professional & kind. I felt well taken care of by this staff. I trusted they would do a good job & they did! Thank you.

Customer Service

Top notch

Returned Clean

Likely to Recommend

Repair Quality

Great Customer Service

Customer Service

Returned Clean

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Customer Service

My Experience

Yes, delay this question on satisfaction for at least 5 days. Only having the car back for 6 hours is not sufficient time to view the cosmetic repair in various lighting and the functional repairs to the exhaust system. Ex.- any new noise, rattling, whistling. So far so good though. <:-)

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Customer Service

Very professional office. Repairs nicely done.

My Experience

Everyone was nice but my truck has a shimmy in the front end and pulls to the left.

Likely to Recommend

They do great but they need to recognize and prioritize correctly!

Repair Quality

The quality was good! Though it took them 3 months to fix! I feel as if I wasn’t their first priority! Also they didn’t put the spare tire away ! As well a piece in the middle console ! I should have been a first priority ! I know you wanna do things right but the timeline is inexcusable! Had to pay 2590 in rental fees !

Customer Service

Returned Clean

My Experience

Brianna was great

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Great work very profesional

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With the excellent work perform, I would recommend them to anyone that asked

Repair Quality

I went in with the expectance of my truck being fixed correctly and found out that there was some reductions from the other party's insurance that wouldn't fix it correctly in my opinion. But speaking with the tech at crash champion and expressing my concerns, I told them to fix the truck as the insurance stated. When I went and picked my truck up, I was surprised to find that they went above and beyond what was specified by the other party's insurance and fixed it as it should have been. So I was extremely pleased with the results I would recommend them to anybody for work to be done.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciate the transparency that Crash Champions gave me regarding my car; its needs, and the status. I appreciate the dedication given to ensure my vehicle was fixed, to high standards! When they weren’t satisfied with how something was coming out, they expressed so and wasn’t willing to hand my car over with mediocre fixes. Thank you for making life easier in a stressful situation.

Likely to Recommend

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Customer Service

My Experience

I called this afternoon and paid my deductible over the phone and asked for my car to be left in the lot of your business so I could pick it up tonight because I can’t get it tomorrow and when I got there this evening the car was not available for me in the lot to pick up.