Crash Champions #0541 Oceanside

4.8 (2,872reviews)
96%
510 Jones Rd,  Oceanside,  CA  92058
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In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (2,872)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a frequent highlight, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were widely appreciated. A few customers noted areas for improvement, including inconsistent communication, delays in repairs, and isolated quality concerns such as ant infestations, overspray, and parts not being installed correctly on the first visit.
AI-Generated from reviews written in the last 12 months
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"Crash Champions did an amazing job repairing my car. It looks brand new, like it was never in an accident. Im extremely happy with the quality of the work ..." Read more
"... absolutely flawless. The paint match was perfect, the bodywork was seamless, and the detailing made it look brand new again. Youd never know it had been damaged. The staff ..." Read more
"... for a good autobody shop, the staff is friendly and the vehicle repairs are immaculate" Read more
"The professionalism and quality of work were outstanding. Keep up the good dwork."
"The vehicle was ready a few days prior to the promised date"
"Very professional, great at keeping me updated, returned my truck a few days early. Looks great!"
"Took way to long. 16 days to replace a bumper. After bringing it in for an estimate a week before ..." Read more
"Yes , as a matter of fact my car was ready 3 days earlier then it estimated to completed , and that was a Hugh help"
"Great customer service, timely turnaround!"
"... courteous and professional at every step of the way. They kept me well informed at all times and even finished the repairs 2 days early." Read more
"There was frequent communication via text and email, and I was able to see photos of the repairs being done through the GEICO app"
"Everything on my car was perfect. I was kept informed everyday of the progress. Employees were all profeconal"
"... They made that experience so comfortable for me , they keep me informed every step of the way , all the office staff were so pleasant to me , I walked away feeling so good about my experience." Read more
"Horrible from start to finish. I had to initiate just about every call."

Likely to Recommend

Repair Quality

It was great service

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good communication with what was gonna happen to my car

Customer Service

Excellent customer service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I am satisfied for the most part! I am noticing my truck is not driving completely straight and is tugging to the right badly! Will keep you or my insurance company informed as I continue to drive it!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I loved how your team went above and beyond with repairing my nissan rogue rear bumper. Not only did they do a good job. I was surprised they cleaned my cars foggy headlights. Car looked like new. Thank you crash champions team. Will recommend to friends

My Experience

My Experience

You guys are terrific! You did an amazing job making my car look even better than it did before the accident! Now, if I can clean out the inside to make it as good as the outside looks.

My Experience

I appreciate all the help and absolutely feel satisfied with the customer service, i was able to get my car on time and they helped out a lot throughout the process. I was able to call and get answers immediately and had no issues giving what soever. I appreciate the team at crash champions for their professionalism.

My Experience

I had a great experience with Crash Champions. From the initial estimate to the completion of the repairs, the process was handled professionally and efficiently. The staff kept me informed throughout the repair process and made sure the work was completed properly. My vehicle looked great when I picked it up, and I appreciated the attention to detail and customer service. Overall, I’m very satisfied with the repair experience and would recommend Crash Champions to others.

My Experience

The entire process was easy to understand and great customer focused service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you for a job well done. .

Likely to Recommend

Repair Quality

Great job, excellent customer service

Customer Service

Well done!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys always do a good job on the repairs and it’s always really fast!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Leo did an amazing job keeping me informed throughout the process. He was very thorough and listened to all of my concerns. I would highly recommend Crash Champions.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Yea and told all my froends

Repair Quality

They did a fantastic job and even washed and detailed it also. 2 thumps up!

Customer Service

Got it done on time!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Had a blinker issue post repair but Leo took care of it right away

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

very nice people

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Love their services… services with pleasant and professional.

Customer Service

Kept me Informed?

No

Ready on Time?

Yes

Likely to Recommend

Repair Quality

There is some rattling in the door that was replaced, will be bringing it back in.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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