Crash Champions #0541 Oceanside

4.8 (2,769reviews)
96%
510 Jones Rd,  Oceanside,  CA  92058

In operation 27 years, 4 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,769)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with many highlighting excellent communication through regular text and phone updates throughout the repair process. The shop receives high marks for completing repairs ahead of schedule, with vehicles often ready days earlier than promised. Customers appreciate the thorough cleaning and detailing provided with repairs, often noting their cars looked brand new upon pickup. The professional, friendly staff consistently addresses customer concerns and questions with patience and expertise. Quality workmanship is frequently mentioned, with repairs described as flawless and indistinguishable from original condition. While most experiences are overwhelmingly positive, some customers noted occasional delays due to parts availability and minor communication gaps, though these were generally handled professionally with appropriate explanations.
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"... with the entire experience. From start to finish, their team was professional, knowledgeable, and incredibly attentive. They walked me through the repair process, kept ..." Read more
"Amazing customer service from start to finish. The team was quick, professional, and extremely proficient in their work. The repairs were done efficiently ..." Read more
"Start to finish, customer service was outstanding."
"The front desk ladies are a bit rude and unfriendly. Particular the older women that sits in the middle ..." Read more
"There was frequent communication via text and email, and I was able to see photos of the repairs being ..." Read more
"They were quick with the repairs, did a great job communicating all info, and easy to work with"
"They almost kept me too informed which isnt a bad thing whatsoever Id rather be over informed than uninformed."
"... about having to wait on parts to get the vehicle fix. Hardly and direct communication." Read more

My Experience

I was absolutely amazed by Dalton’s customer service. From the moment I left my RAV4 to when picking up, he ensured to keep me updated and delivered excellent AIDET services. Also, one small detail from my keychain (ARMY) brought a wonderful conversation in which my son serves in the Army. Thank Delton for his service. You are blessed to have him.

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My Experience

My Experience

The employees of Crash Champions were easy to work with! The all showed complete professionalism in dealing with the insurance claim. The work completed on the truck was exceptional!!! Really a great job! Would recommend to anyone needing repairs!

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Sebastian was very friendly and helpful when he returned my vehicle.

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Returned Clean

My Experience

Great service, repair was done quickly and the even cleaned out my car which was awesome. I definitely recommend crash Champions. Thank you

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Very satisfied with the quality of work.

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Everyone was professional and cool

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Repairs were done well and within time frame quoted Thank you very much!

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Everyone was helpful

My Experience

My Experience

You had the car for 9 working days before you discover the wrong part was delivered.

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My Experience

Mayte was very communicative and kept me informed on my vehicle through the entire process. She was always willing to answer my questions.

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I would highly recommend this shop to friends due to the great customer service and timely repairs to my vehicle.

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Mayte gave great customer service through the entire process. She always kept me in the know when needed.

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Everything was great and quick!

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Returned Clean

My Experience

Mayte was very helpful and seemed to be happy to help. She worked hard to make sure I was satisfied. I am grateful for all she did. Geico refused to address a tire concern, saying it was not caused by the accident. Mayte made sure that the car was taken to Discount Tire (where I purchased the tire) to have it replaced under warranty. This was a very much appreciated extra effort! I will certainly recommend you should I have the opportunity!

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Leo and team are friendly and professional

My Experience

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Returned Clean

My Experience

Thanks for a most excellent job of restoring my truck to perfect condition.

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I have on several occasions.

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My truck looks new again! Can't tell there was ever a problem

Customer Service

My advisor kept me informed during the whole process.

Returned Clean

My Experience

Leo and entire team did an amazing job getting my can back to factory looks and in a timely manner. Thank you

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