Caliber - Oceanside

4.9 (8,043reviews)
98%
4156 Avenida De La Plata,  Oceanside,  CA  92056
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In operation 29 years, 25 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (8,043)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with repairs that make vehicles look brand new and often exceed expectations. The shop excels in communication through regular text updates and personal calls, keeping customers informed throughout the repair process. Staff members are frequently described as professional, friendly, and accommodating, creating a welcoming environment that reduces stress during difficult situations. Timeliness is a major strength, with most repairs completed ahead of schedule, often days or weeks early. The facility maintains high cleanliness standards, with many customers noting their vehicles were returned cleaner than when dropped off. While most experiences are overwhelmingly positive, a few customers mentioned minor issues like paint matching problems or incomplete initial repairs that required follow-up visits.
AI-Generated from reviews written in the last 12 months
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"I like the repair and am totally satisfied with the service"
"... was done on time and at the estimated price. And my car looked as good as new at the end." Read more
"The work was perfect the frist time !!!! Thank you!!"
"The service was fast and efficient. The job was very well done"
"... caliber collision are very pleasant very professional. I was very satisfied with the quality of work. I would recommend your facility to anyone in need. ..." Read more
"Professional repair. Completed ahead of target date."
"Done way before anticipated!!!"
"It was ready 4 days earlier than initially quoted."
"Yes super quick and 2 weeks before the date they gave me"
"My car was ready in less than a week. Way before the date I given."
"I was kept informed throughout the process"
"Caliber provided excellent customer service. I was kept in informed at all stages of the repair, and received regular updates on progress. The repair ..." Read more
"Everything was great! Really appreciated the high level of communication and the text message updates!"
"Thank you for the constant communication and updates on my car. I felt like my car was in great hands ..." Read more
"Text messages were amazing"

My Experience

I can't say thank you enough for the amazing customer service & repair done to my car. This is my second time getting repairs with Caliber Collision & they will always be my go to auto repair shop. They are truly unmatched and have left my car like new every single time. Caliber Collision truly never misses!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The professionalism and constant updates were so great. Thank you for the patience and support shown throughout.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone at Caliber Collision was wonderful! Andy took all my worries into consideration and made sure that I left feeling satisfied. The woman at the front with the kind personality and gorgeous hair was also very kind and understanding. My car was even done 2 days early! Thank you so much Caliber Collision, to everyone who helped me.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very easy process, vehicle was done sooner than expected, communication was excellent!

Customer Service

Everyone was very friendly, I was kept updated the entire time my vehicle was being repaired.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

"Had a great experience with Caliber Collision — they were very responsive throughout the process and provided excellent service from start to finish. Highly recommend!"

Customer Service

"Had a great experience with Caliber Collision — they were very responsive throughout the process and provided excellent service from start to finish. Highly recommend!"

Kept me Informed?

Yes

Ready on Time?

No

My Experience

I remember Caliber Collision from way back when my parents had AAA insurance. Excellent service still stands to this day.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent communication and very courteous friendly staff

Customer Service

Everyone was excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was impressed by how nice the staff treated me and the fast return of my vehicle. The repairs were very professionally done.

My Experience

I haven’t driven it yet. It was just delivered a few hours ago. But it sure looks pretty thank you my husband is charging it up.

Likely to Recommend

Would absolutely recommend caliber to anyone family or friends.

Repair Quality

So pleased! The work was finished early. You deliver the car to us. So beautiful and clean inside and out.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very likely to recommend

Repair Quality

Super grateful, excellent service, super friendly,informative and patient.

Customer Service

May things very easy for me

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent service as usual in addition, you always do such great bodywork. People in your office are so nice and helpful 10 out of 10 experience.

Likely to Recommend

I would only take my car to caliber for excellent work with a fair price and I wouldn’t hesitate to recommend your services to a friend or relative

Repair Quality

I can always count on caliber collision to do an excellent job both with communication and service

Customer Service

Always appreciate the excellent communication and feel very valued as a

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Our pickup was done prior to completion date, the pickup up looks better than it was before the work was done.

Customer Service

Great customer service, our adjuster was very informative and treated us very well.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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