Crash Champions #0553 Long Beach North

4.8 (7,558reviews)
96%
2750 Gundry Avenue,  Signal Hill,  CA  90755
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In operation 15 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (7,558)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs described as excellent, professional, and often exceeding expectations. Many noted their vehicles looked brand new upon return, with complimentary cleaning as a welcome bonus. Communication was a standout strength, with customers appreciating daily text and phone updates throughout the repair process. Timeliness was frequently highlighted, as vehicles were often completed ahead of schedule. A small number of customers noted areas for improvement, including incomplete repairs, misaligned panels, and occasional communication gaps on cost changes or part availability, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... multiple insurance companies and auto manufacturers. Quality of their work. And add top level customer service, on-time completion of work and the most excellent ..." Read more
"We have used Crash Champions previously and will not go to any other body shop. All service provided is 10 ..." Read more
"... here. Great professional work in the front office and fantastic work in the body repair shop. I would highly recommend Crash Champions to anyone needing bodywork. ..." Read more
"The professional and personal customer service was excellent. Everything was clearly presentedexplained to me ..." Read more
"Wonderful experience.. The quality of the repair and the extra care taken had our car looking even better than before. Would 100% recommend ..." Read more
"... was in a tight window because of travel Plans and they got car ready earlier than expected!" Read more
"... dropping off and picking up my car when I needed to. My car was finished a day earlier than expected which is really appreciated. They also cleaned my car which ..." Read more
"... continual communication about my vehicle, and for completing the job in half the estimated time given. The coordination with Enterprise to get my rental ..." Read more
"... not part of the repair time table but it was still completely finished 4 days earlier. GREAT JOB ALL AROUND TO THE ENTIRE STAFF AS WELL AS THE GENTLEMAN WHO ..." Read more
"... with the service provided. I can always expect my car returned to me on the estimated day, thats initially given to me, if not even a day before. The continuous ..." Read more
"... done on time. Also I was very impressed with the updates and communication helped me physically and mentally threw this stressful month." Read more
"... there is a guarantee on all the work done. I also appreciated the many texts with updates on the progress and anticipated completion date. Great job, team!" Read more
"... done to my car at crash champions. Thank you for the continual communication about my vehicle, and for completing the job in half the estimated time given. The coordination ..." Read more

My Experience

The work was completed quickly and done well. I was informed each step of the way. Communication was great. The work on my car looks fantastic.

My Experience

Dear Managers/Crash Champions Team, I am writing to share some feedback regarding my recent experience with your team. The staff members I interacted with in person were very calm and professional when welcoming customers. However, I noticed some areas for improvement regarding phone interactions and staff knowledge. Specifically, it would be helpful if the team could provide clearer explanations of your processes when speaking with customers over the phone. Thank you for your time and for working to continuously improve your customer service. Best regards, LaTanya Moore

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great service. Low wait times, good parking.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Always responsive. Try to keep the cost as reasonable as possible.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car was repaired perfectly ! Couldn’t be more happy with the results and the amount of time it took to complete the job was very fast. Thank you car champions !!

Likely to Recommend

Repair Quality

Milton was awesome 👌

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

We’ve never had work done so fast with absolutely no complaints! The car came out like it was when we first bought it! Thank you Crash Champions

My Experience

Thank you all so much for getting my Truck back together ❤️ job well done 👏

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

The repairs look good from what I can tell. The customer service and all of the employees I spoke with over the phone and in person were excellent! Kind and courteous and explained everything very well.

My Experience

Had a great experience at Crash Champions, very happy with repair on my car. Thank you Dustin, front office girls & Crash Champions for all your help, extremely satisfied!

My Experience

Dustin and all the staff were very friendly, clear, and maintained communication about the status of my vehicle. I was thoroughly satisfied.

My Experience

So grateful to Jimena and the entire Crash Champions team! Communication and updates were consistent, and responses were immediate. I appreciate everyone making this process so easy. And my Mini looks great! 5 STARS!!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I’m satisfied with the repairs itself, where the damage was originally at. However I noticed minor flaws on my car that weren’t there before. Such as a scratch on the back left window. & peeling leather on the driver side door. :/

Customer Service

The customer service was nice

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Friendly informative staff

My Experience

Likely to Recommend

Any issues handled quickly.

Repair Quality

Things went quicker than expected. Items found that I thought were gone.

Customer Service

Fantastic!. Dustin was great!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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