Crash Champions #0560 Torrance Alaska
In operation 18 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The finished job on the repair on our Mercedes Benz turned out really nice. We are satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Isaiah did a great job kept me posted and I’m happy it’s done earlier than expected since I’m traveling the following day The whole team are excellent and Bianca explained everything Thank you
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Muy satisfecho
Customer Service - 5.0/5.0 -
Satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and very professional. Returned the my car back the exact day they said. They have a very good system and update the progress every day. They are the best and this is best ever experience with the body shop I have
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for the great service. I'm really happy with the job done. Everyone was very nice, I was kept updated, the work was done early and the repair itself was great. My thanks to everyone involved
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Very friendly staff
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I picked up my 2018 Ford Escape from Crash Champions at 11:30am and had to return my car within 30 mins the same day. They put a tinted rear window in and it was already scratched on the inside in 4 locations interior side of car. They put a cheap bumper piece on that was loose and not as my car was. They used wrong part. The side panel on the side wasn’t put on properly sticking out. It could be pulled off. I feel so sad they are not fixing my car with the same Ford parts as my car was before GEICO insured person crashed into my parked car. This is not professional service. GEICO said they accepted all liability for their insured other driver. They need to repair my car with the same quality parts it had on it.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Very disappointed in all steps to repair. At Crash Champion 530 Alaska, Torrance, Ca. Slow service, poor quality of wrong parts for car. They had to reorder” their- mistakes” and said it was part of the warranty which was a blatant lie. I’d never go back to this establishment. Didn’t give receipt for 3nd visit. I ask for one. They gave me a copy of the window they reordered. They had to get Ford bumper replaced mind you after they had tried to return my vehicle with back window and tint coming off with scratches in 4 places. A bummer piece that anyone could just pull off because it wasn’t the correct repair made in the first visit. Wasting so much time. if they had just done it correctly the first repair. Then they blame it on what insurance would only pay for second hand parts. They should be ashamed of them selves. Joes was not professional at all. He has no accountability The customer was the one to pay the price without her car for weeks and back and forth to bring pick up, take back, go again to pick up. Frustrating just to get her vehicle repaired With the proper respect with Ford parts in a timely manner. Ever to beg for a receipt that work was done sever times so if she needs to go back for this so said warranty she was the proper documentations. I’m 70 years old the service from Crash Collision Torrance, Ca under GEICO Directions for their person insurance that was at total fault of accident. Why would GEICO try to do this to me? Unacceptable service from both.
Customer Service - 1.0/5.0 -
Fair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always recommend
Repair Quality - 5.0/5.0 -
Everyone was awesome the car looks great and it was all on time and effortless
Customer Service - 5.0/5.0 -
W seine was super awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. Great communication from beginning to end. Would recommend to my friends & family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent maintenance and staff
Customer Service - 5.0/5.0 -
Excellent maintenance and staff