Crash Champions #0554 Long Beach South
In operation 13 years, 10 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication along the way and really great job on the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crashi Champions is great! The front office staff is friendly and helpful as well as the estimators. Jessica and Angel handled my repair in the time they said they would and the work is great!! Love CC!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast service, thanks for helping me get back on the road quickly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would have much preferred to go to a different Crash Champions location. I will update my insurance accordingly and let them know this feedback
Repair Quality - 2.0/5.0 -
Communication was poor. No estimate was provided, and when I used the website that gave an estimate of when it would be completed, it was wrong and I was told someone would have called me if my car was ready. I don’t understand why you guys give the website with the estimate if that has nothing to do with when the car is actually going to be completed. And when my car was ready to be picked up, no one called me, I ended up calling and had to rush to pick up my car before closing.
Customer Service - 3.0/5.0 -
Anthony was nice but at the same time felt like he took a long time to complete tasks. Michelle did not provide good communication and lacked empathy
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great work the job was done to OEM standards and everything was well documented
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jessica and Michelle were awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work on my Subaru was excellent. In viewing the repair work, it is extremely difficult to determine if any damage existed prior to the repair. - Also, Adriana did an excellent job with her interpersonal skills. Very good customer service. I am pleased with the work and will be sure to let my friends know should they need the service you provide.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was polite and helpful. The repair job was excellent.
My Experience - 5.0/5.0 -
The car looks beautiful just a tiny glitch that we're going to fix next week very polite very hard-working stuff everyone there should get a raise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very polite and competent staff.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the daily updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice staff and good communication technique with daily text on what is being done with car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will definitely recommend display to everyone.
Repair Quality - 5.0/5.0 -
I want to thank all the team from crash champion, they did such a wonderful the job. With my car. They told me, my car was gonna be ready in two weeks. But it took them only 1 week they were on top of things and updated me all about my car situation.Jessica was very professional and helpful in every way. I am very happy with The results I will definitely recommend this place. Thank you all for such a wonderful work
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was good. Michelle and jessica made sure my vehicle was well taken care off. Thank you Jessica for the complimentary car wash :)
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks as good as new. Paint job was nice and the interior cleaning was a nice gesture.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jessica answered all my questions to my satisfaction