Crash Champions #0564 Milwaukee Ave
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I had several things on my car that were not fixed.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Several things were not fixed that I asked to be fixed
Customer Service - 3.5/5.0 -
My service representative said he would get back to me but he never did
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
This was not a good experience. It has been 5 weeks and my repair is not 100percent done. I still have not received my Audi emblems for my cars . The repair of the bumper is not of great satisfaction if honest. I was told my Audi part would be driven to me and installed this week and this location has not contacted me even after repeated attempts to contact them. I understand things take time but then why send me and email Indicating the repair is complete ? I will be attempting to contact corporate and Progressive insurance complaint process if I don’t not have my repairs completed or some does not contact me please . Part is one I have receipt for needs to be delivered and installed. Email [email protected]. Thank you for your time .
Customer Service - 0.5/5.0 -
No follow up were had . I had to call every time to get a status. Still don’t know where my parts are. You should not send a customer service survey if the repair is not Complete
Returned Clean
My Experience - 5.0/5.0 -
Excellent work. Encompass quoted for repair of bumper. Danny informed me the bumper needed to be replaced, and it was replaced. I was particularly impressed with your “front desk person”. Straight answers always!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impressed with your receptionist. She was efficient in giving me all the information necessary. Impressed with Danny. He explained precisely what was to be done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My Explorer looks great. I would recommend Crash Champions to my family and friends
Customer Service - 5.0/5.0 -
Great job keeping me informed with the work progress
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Slow and did not do a great detailing job
Repair Quality - 3.5/5.0 -
Took a long time. I need to bring car back to get sanded and my license plate was not attached properly so I have to go back and that’s just inconvenient
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will be recommending my friends and colleagues.
Repair Quality - 5.0/5.0 -
The team at the body shop were very help. Edgar was very professional and courteous. Cindy was also very courteous when I walked into the office to drop off my vehicle.
Customer Service - 5.0/5.0 -
Great customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only (slight) negative was that they had to move my car to a different location for repair, which was further away. That said, it did not add time to the repair
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jenny was amazing. 10s across the board!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jenny was the absolute best. Her customer service was top notch and I couldn't be happier with my experience with Crash champions because of her.
Returned Clean
My Experience - 5.0/5.0 -
It looks perfect and my car was ready in one day!!
My Experience - 5.0/5.0 -
The associates, Cindy, Reza and Jenny were on spot with the repair. All good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Associates, Cindy, Edgar and Jenny were very well in providing good customer service