Crash Champions #0562 Belmont
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Helpful and informative. Kept me up to date with the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Right now, everything seems to be fixed right.
Customer Service - 5.0/5.0 -
Very helpful and kept me up to speed with process.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The actual repair job appears to be excellent, the experience, not so much. Many of the negative reviews regarding the professionalism, the "problems" with service were all experienced by me too. Ivan was EXCELLENT, but by then my car had been "forgotten" for over a week. The explanation? Does it matter? Maybe true, maybe not, bottom line is it's a service industry and they failed to provide good service (except for Ivan, he at least was responsive, professional and if the rest of the staff was like him ... ... .
Likely to Recommend - 0.5/5.0 -
The Oak Park location, YES, the Belmont location; ABSOLUTELY NOT! But Ivan was better!
Repair Quality - 5.0/5.0 -
so far as I can tell. Reading past reviews I am concerned something may "pop up" but so far ....
Customer Service - 1.0/5.0 -
Ivan was a 10, everybody else was 0
My Experience - 5.0/5.0 -
Thank you very much ,you guys are the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Gotta bring her back a trim is still scratched and a noise coming from under the vehicle.
My Experience - 5.0/5.0 -
Great customer service! Did an amazing job with my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer Service is great. Jennifer kept me in the loop at all times. I’m satisfied with the repair that was done to my Buick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I felt like it took a really long time. We didn’t get a rental car through insurance, so being a car down for 2 months was difficult. You guys were amazing to work with. I thought Jennifer was so responsive. I felt I was kept updated and informed on how the work was going. I’m extremely satisfied with the work. My cousin is a mechanic and he thought it looked great. The welds were beautiful. The paint is truly impeccable. It does not look like it was hit. That was the best outcome for me. Thank you for your work and effort on it to make it look so good. It takes time, I do understand.
Customer Service - 5.0/5.0 -
Jennifer was great to work with.
Returned Clean
My Experience - 0.0/5.0 -
Disrespectful staff. Ignored questions. Flaws in repairs where met with rude remarks and told to “contact my insurance”.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I have and will continue to tell everyone I know to never go to crash champions
Repair Quality - 5.0/5.0 -
Things appear to look good
Returned Clean
My Experience - 0.0/5.0 -
Rear camera housing is completely loose. It's only holding by one side. Also camera is really blurry.