Crash Champions #0745 Wabash Ave
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wonderful experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience, so easy to work with!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I was not satisfied with the work or customer service at all.
Repair Quality - 0.5/5.0 -
The work that was marked as completed and paid for was not completed. Near the impact site there is still damage and scratches which were noticed after it rained. The tire and rim were not replaced and are the same as when I bought the vehicle.
Customer Service - 0.5/5.0 -
The estimated completion date changed at least 5 times, the female at the front desk was rude when advised the wrong name was on the paperwork and the mechanic was dismissive when advised that the truck wasn’t washed like he said it would be and the tire and rim weren’t replaced.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
Except for the very long time to complete the repair, I am totally satisfied.
Customer Service - 5.0/5.0 -
Everyone from the receptionist to the owner/manager were very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks! Looks very nice after the wash and tire clean, too.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Pablo and Martin did a phenomenal job at replacing my front bumper and painting my vehicle! They kept me updated throughout the entire process of them fixing my truck. If you are looking for a trust worthy team to diagnose your vehicle and keep you updated throughout the process. Crash Champions is the place to take your vehicle.
Likely to Recommend - 4.0/5.0 -
My Coach umbrella was taken out of my car
Repair Quality - 5.0/5.0 -
The repair job itself looks fantastic
Customer Service - 5.0/5.0 -
The customer service personnel were very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with my vehicle after my accident. I am also very happy that my mechanic Pablo was wonderful to me during the repair of my vehicle. He made sure that I had my vehicle in time before my road trip and made sure the alignment was corrected. Thank you Pablo. I truly thank you for you!
Customer Service - 5.0/5.0 -
Excellent customer service!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was smooth
Customer Service - 5.0/5.0 -
The kept updating me everything time love the communication
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind and personal
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Overall the actual job looks great
Repair Quality - 4.5/5.0 -
The work looks great missing decal of model have to go back once ordered. Paint fumes inside my car still for a new car not good. Back trunk was left w small debris.
Customer Service - 4.5/5.0 -
I had to keep calling for update since my car was taken to another facility to ensure drop off was still on schedule.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Had to go back twice. Was sent back today again because the air bag sensors were not installed. Now I have to travel 30 mins back home, figure out who can take me to the shop and back because its going to be hours for them to work on it again.
Customer Service - 0.5/5.0 -
Bad, awful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Fast turnaround