Crash Champions #0567 Berwyn
In operation 27 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The car looks beautiful and I was kept up dated all through the process!
My Experience - 5.0/5.0 -
Friendly staff. Thorough job done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My wife's vehicle was damaged by hail two years ago and it was brought to Crash Champions for repair with excellent results. For that reason, this is why I chose to return to Crash Champions to repair the hail damage on my truck. My truck looks flawless.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Todo bien
Repair Quality - 5.0/5.0 -
Amables
Customer Service - 5.0/5.0 -
Amables
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car is running great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The the whole team was great specially Peter making sure everything went accordingly with repairs in the technical part
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional and courteous and attentive to other people‘s concerns and needs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service and professional of Crash Champions is unmatched
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
My experience at this repair shop was honestly pretty mediocre. Apart from them not letting me know that it wasn’t going to be ready on the day that was expected, which I understand but not even a call or message? I had to call myself just to be put on hold for over 30 min but that’s honestly the least of it. When I got my car back I noticed the side skirt was a slight different shade of white than the doors they repainted so I called and the lady who answered stated that the piece they replaced already comes painted. She said to send over pictures to the email she provided me. 1 week pass, 2 weeks pass nothing. No answer, no call. I honestly just suck it up because I know I would be told that it’s going to end up looking the same since they already come painted and I was just grateful that my car got fixed. But the cherry on top was the day after. I noticed late at night that the ambient lighting on the right side of my door wasn’t working and I thought it was an issue with Acura, nothing to do with the repair shop so I take it into Acura for an inspection. Mind you this repair shop is “Acura Certified”. I get asked by the advisor if I had just gotten my car fixed or if I had removed the panel of that door, in which I respond that I had just gotten it fixed. She told me that whoever fixed my car just wrapped the wire that connects the lighting around and never connected it back. Such a waste of time honestly. Very disappointed despite my sister having her car fixed here a couple years ago with no problem.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Unfortunately, this is the second time I’ve used this auto repair company, and both times my vehicle was returned to me filthy and with damage that was not present beforehand. During my first visit, I noticed new damage after receiving my car back. I decided to give the company another chance, but the same thing happened again. This time, I found additional scuff marks that were not there before, along with dust and residue from overspray covering my dashboard and seats. I understand that repairs can create dust and debris, but a customer’s vehicle should be protected while being serviced and returned in clean condition. Having this happen twice shows a serious lack of care and attention. While the actual repair may have been completed, the condition in which my car was returned was completely unacceptable. Based on my experience, I cannot confidently recommend this company.
Customer Service - 2.5/5.0 -
Unfortunately, this is the second time I’ve used this auto repair company, and both times my vehicle was returned to me filthy and with damage that was not present beforehand. During my first visit, I noticed new damage after receiving my car back. I decided to give the company another chance, but the same thing happened again. This time, I found additional scuff marks that were not there before, along with dust and residue from overspray covering my dashboard and seats. I understand that repairs can create dust and debris, but a customer’s vehicle should be protected while being serviced and returned in clean condition. Having this happen twice shows a serious lack of care and attention. While the actual repair may have been completed, the condition in which my car was returned was completely unacceptable. Based on my experience, I cannot confidently recommend this company.
My Experience - 5.0/5.0 -
Satisfied with the repair, but when I picked up my car my seat cushion was missing. I left it in the back when I dropped it off.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Good repair but someone stole my seat cushion.