Crash Champions #0564 Milwaukee Ave

4.7 (1,603reviews)
94%
3545 N Milwaukee Avenue,  Chicago,  IL  60641

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,603)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend this location

Repair Quality

Repairs were done quickly and damage to my car is invisible despite the parts not being replaced.

Customer Service

Great! I went to a different location for a previous repair and the service and quality could not be any more different. I was very impressed with this location.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

To be 100% honest, my experience was perfect. The communication that we had regarding when my vehicle would be ready or in case there’s any changes was phenomenal. my vehicle looks like it was never in a accident.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

All in all, the work was good.

Repair Quality

See no issues as of this survey.

Customer Service

Communication could be better.

Likely to Recommend

I would recommend this shop yes

Repair Quality

Part availability was a problem and vehicle was no delivered on schedule

Customer Service

Super !! Very professional and courteous.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the clear communication and the intent to handle to repair in a timely manner. Everyone was super nice and friendly.

Likely to Recommend

Repair Quality

Everything was great and they were super nice. 10/10 would recommend

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

At crash champion, were the best staff, and great work. Excellent work , with My SUV. It looks brand new. No one would ever guess, that this SUV, had been damaged. THEY DID A GREAT JOB REPAIRING IT, fast. THE HUMAN RELATION TREATMENT WAS GREAT. THE STAFF Robert Carrasquillo, and secretary that soeak Spanish, were very polite and VERY FRIENDLY, COMPASSIONATE, AND UNDERSTANDING. THEY LISTENED, AND EXPLAINED EVERYTHING, THEY WERE SO HELPFUL WITH THE RENTAL CAR. THEY MADE A FRUSTRATING SITUATION EASY going! THANKS VERY MUCH FOR THE GREAT JOB.

Likely to Recommend

Great job!

Repair Quality

Thank you for the excellent job you did to repair my car in a short period of time! You were really amazing, starting with the secretary, and also the guy name Robert,. You were very helpful, compassionate, understanding, and friendly. You took all my worries away, as soon as I walk in your place, I felt the peace and trust. Thank you for an excellent job!

Customer Service

My Experience

They were amazing! Jenny was great to work with, she worked really hard to make sure my car would be fixed and covered by my insurance, and she was honest about the costs and what was essential to fix. She also took the time to explain the insurance process to me which I really appreciated. Overall I felt very supported throughout the process and I’m happy with the results.

Likely to Recommend

Repair Quality

Jenny was great to work with and I felt like I could trust her!

Customer Service

Everyone was very nice and transparent.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Continue the good work

Likely to Recommend

Repair Quality

Customer Service