Crash Champions #0597 Racine
In operation 27 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Cash
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great. Got all work done on time. I was informed about progress the whole way through
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
The repairs seem to be done well and the staff was friendly on the phone. My complete date was pushed back multiple times and I was told one thing would need done before it was ready and then that changed the next time speaking. My repairs took over 4 weeks when the initial time frame was less than 2.
Customer Service - 3.5/5.0 -
Very nice but the information changed in a way that made me feel mislead
Returned Clean
My Experience - 5.0/5.0 -
We’ve never had to actually repair any body parts on a vehicle. so it would be a bit unfair for us to be disappointed on how long the repairs took, or to complain ( which we’re not doing) , so other then that we were very happy with the awesome job everyone did from the office personnel to the auto body repair people, we are very & grateful for the final outcome on our Toyota Venza
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
We were very happy with the results of the work crash champions did on our vehicle
Customer Service - 5.0/5.0 -
We were very happy with the results of the work crash champions did on our vehicle
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 1.5/5.0 -
There was little to no communication until I complained that I wasn't getting updates. Then it got better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My 11 year old car looks as great as the day I bought it. It was finished ahead of schedule which was good news as well.
Likely to Recommend - 5.0/5.0 -
Good experience throughout
Repair Quality - 5.0/5.0 -
The repair brought the car back to brand new. Like it never happened, and a day early.
Customer Service - 5.0/5.0 -
Kept me in the loop.
My Experience - 5.0/5.0 -
Well I feel that the service provided was very professional. and the attention I received from Alex allowed me to feel confident that everything was going to be okay.
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Schuyler is quite literally the best. He kept me updated on the progress of my car and even stayed a tad later to make sure I could come pick up my car when it was finished. Overall loved my experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very smooth repair! Communication was great too! I would recommend the shop to anyone.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
He said he was gonna put the old bumper back in the bed of the truck , but he never did is it still available for pick up-up?
Customer Service - 3.5/5.0 -
The specialist from Racine said he was going to put the dented part in the bed of my truck, never did. Is it still available for pick up?
Returned Clean
My Experience - 0.0/5.0 -
The work was good, it just took to long for the subcontractor to do the suspension. 33 days is a long time to be in repairs. The communication could be better. I didn't get an update for the first 2 weeks, and then I had to call them.