Crash Champions #0611 Laurel
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellently
Customer Service - 5.0/5.0 -
Excellent customer service and I cannot even tell where the repairs were done. Beautiful!
Likely to Recommend - 5.0/5.0 -
Definitely will spread the word! I also did a glowing google review.
Repair Quality - 5.0/5.0 -
Looks great and the detailing was unexpected!
Customer Service - 5.0/5.0 -
Good!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Crash champions did an awesome job on my truck. They kept me informed on timelines. It's nice to have the professionalism and caring in our town! ( The detailing on the interior was amazing as well!)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
very trustworthy
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0 -
They said they would pick me up and drop me off. I live over 20 miles away, and they kept their word.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair part arrived quickly and they got my car fixed expeditiously.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Efficient, kept me updated with the progress and finished a week ahead of original schedule. Will definitely refer to anyone looking for repairs. Thank You one all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the work that was done. We loved the text messages sent. Loved that the pickup was washed for us. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The vehicle looks brand new.
Customer Service - 5.0/5.0 -
Communication was good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did an amazing job with my bumper repair. The service was great and they even finished more quickly than expected. I was amazed that they also cleaned my truck inside and out! I will definitely be back if i need repairs.
Customer Service - 5.0/5.0 -
Amazing service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After a deer strike damaged the bumper on my 2024 Leisure Travel Van FX, I reached out to them for help. From the very first call, Chrash Champions took charge, coordinated directly with Mercedes, and got the parts and repairs handled quickly and professionally. The entire process was smooth, transparent, and completed in a timely manner, which meant I could get back on the road safely without unnecessary delays.
Customer Service - 5.0/5.0 -
After a deer strike damaged the bumper on my 2024 Leisure Travel Van FX, I reached out to them for help. From the very first call, Chrash Champions took charge, coordinated directly with Mercedes, and got the parts and repairs handled quickly and professionally. The entire process was smooth, transparent, and completed in a timely manner, which meant I could get back on the road safely without unnecessary delays.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It's only been a couple days and i've only driven the vehicle for about 20 minutes, but, so far so good
Customer Service - 4.5/5.0 -
had to call a couple times to see if parts arrived. Kendra made some phone calls, and voila, parts. Everything seems to work so far and looks good.