Crash Champions #0611 Laurel
In operation 27 years, 4 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am glad the shop was looking hard for my car's parts instead of just order and wait. The only thing I disliked us how long it took for the parts, which was out of our control. Can corporate hook up with more part distributors? That may be a good idea. Overall, I am very satisfied. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, kept me abreast of car repairs and possible delays.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank You, we liked the text message updates and our car was very clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work was finished on schedule, completely satisfied with the quality of the work and they vacuumed and cleaned the inside which I appreciated since it is a work truck and was a complete mess when brought to them, did not expect this to be done. They were professional and good to work with. I would definitely recommend this shop to anyone that needs bodywork done.
Likely to Recommend - 5.0/5.0 -
The work was at the level you would expect it to be. Completely satisfied
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The estimate was done promptly and the work was started very soon after we gave them the green light to proceed. After the parts arrived the work was accomplished in a reasonable time and to my satisfaction.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everyone will hear about how awesome you are
Repair Quality - 5.0/5.0 -
Amazing work! Thanks
Customer Service - 5.0/5.0 -
Very happy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good work and good communication.
Customer Service - 5.0/5.0 -
They were very friendly
Returned Clean
My Experience - 5.0/5.0 -
Very easy to deal with and do top notch work I would highly recommend them to anyone looking for a repair shop
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much for taking such good care of my pickup!!!! She looks beautiful!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash has taken care of my pickup on three separate occasions now and has done a fabulous job every time. From the communication to actual repairs, there has been amazing customer service. I highly recommend Crash!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have no thoughts you all did a great job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast and excellent work. Definitely recommend.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You came to me as a result of a recommendation and it was the best recommendation I have received.
Repair Quality - 5.0/5.0 -
Great work!
Customer Service - 5.0/5.0 -
If there was a level "15" on this scale, that's where you would be! The customer support is above and beyond my expectations. Any customer service company can take lessons from you on how to make their customers happy! I received almost daily updates by text and when I had the opportunity to chat with Noelle, she was just fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did great! Loved the text updates and my car looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% satisfied with service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Bryan and Noel for the great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Noel did great!
Returned Clean
My Experience - 5.0/5.0 -
Noelle and her team turned a bad situation into an enjoyable experience. Besides looking brand new on the outside my car was so clean on the inside.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Noelle and her team were a joy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would definitely recommend my friends and family to take their vehicles to Crash Champions.
Repair Quality - 5.0/5.0 -
My car looks great and the service was great from start to finish.
Customer Service - 5.0/5.0 -
The service was impeccable. Noelle communicated with me to keep me up on how the repair was going. I so appreciated that. Thanks so much.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great in and out. Surprisingly great communication throughout. And estimate was solid.
Customer Service - 5.0/5.0 -
Noel, Dan, and crew were great