Crash Champions #0628 Windsor
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent communication really appreciate it
My Experience - 5.0/5.0 -
Easy to work with. Handled the insurance aspect of the claim, and kept me informed about the details of the damage and parts that were needed. Delivering the car earlier than expected. I am completely satisfied. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very knowledgeable and informative.Did a great job. They were extremely nice and were done with work earlier than quoted. Felt comfortable leaving my car in their care. Would definitely use them if had to again. 😊
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept us informed about the bring perform on our car weekly
Customer Service - 5.0/5.0 -
Outstanding
Returned Clean
My Experience - 5.0/5.0 -
The team who handled my process was incredible! Communication was great and they went above and beyond what I expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone who handled my car and my case went above and beyond what I’ve expected from car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Shoddy repair
Repair Quality - 1.5/5.0 -
When we picked up vehicle the wheel trim piece was falling off, the inside wheel well liner was loose, the tail light was protruding out from the body(should be flush)and gap was not as tight as other side. The newly painted replacement bumper was no cut and buffed.
Customer Service - 0.5/5.0 -
shop manager initially blamed the sloppy fit on the replacement parts. after leaving it for and hour and returning they did adjust the bumper and tail light for a better fit but not to factory specs. they said they needed to order more parts for a better fit. Took it back for a second time and they buffed the bumper out and some scratches they made during install. Tail and gap issues were not fixed. Took back a third time after they said they had new parts but when we picked up car at end of day the bumper, tail light and gap issues are still there
Returned Clean
My Experience - 5.0/5.0 -
Scott was very helpful and communicative through the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was treated very well. Communication was top notch. Scott & Ian exceeded all expectations
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great to work with.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great teamwork
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very helpful and friendly at the front desk.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Estimate not correct
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the consistent updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
🎯👍🏼😊
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Scott was outstanding! Kept me informed, was very thoughtful and very courteous. He really went the extra mile that I would be a satisfied customer! Great job 👍🏼😊
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m already referring people to Crash Champions! I was referring people even before I got my car back. I knew they Crash Champions were going to do a good job because KIA had referred me to them! And I’m very impressed with the customer service I received!
Repair Quality - 5.0/5.0 -
Crash Champions did an awesome job on my car! Scott kept me updated all the time. I’m so glad that I went with Crash Champions!
Customer Service - 5.0/5.0 -
Very detailed and professional
Returned Clean
My Experience - 5.0/5.0 -
Scott was friendly, helpful, and informative. He kept us up to date and we appreciated feeling reassured that our vehicle was in good hands.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Manager and all staff were extremely helpful and knowledgeable. It was such a pleasure to use this company.
Likely to Recommend - 5.0/5.0 -
Without a doubt I would recommend them
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Manager and staff were excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are wonderful people to work with. They know what customer service used to be like and do it now. Very refreshing. As far as we know everything is wi king right. Because the paint has to cure for a month we are limiting the amount it is driven. We are rural and don’t want to cause rick pits and chips. A month now we will know much better.
Customer Service - 5.0/5.0 -
The progress updates were awesome.