Crash Champions #0628 Windsor
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Repair seems to be done well. When I got my vehicle back the interior of my car was sprayed with some kind of oily substance and it is all over my leather seats. It appears that they were trying to clean the interior, they sprayed the cleaners but didn't wipe them down. They are a mess.
Likely to Recommend - 5.0/5.0 -
Very much so!!!
Repair Quality - 5.0/5.0 -
Everyone was very professional; they kept me informed of everything as we went along.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
My husband used grey tape to hold bumper up until it was fixed. Your people were great at cleaning the inside & outside of my car but the area where tape was missed still sticky.
Customer Service - 2.5/5.0 -
Gentleman checked me in was awesome. But I had to call a couple weeks later to find out if part was in and when they can schedule me to do work so follow through is lacking as well said would be done by end of day but went to next day called 15 minutes before there closing time for me to come get it. No follow up telling me it was going to be another day etc… so lacking communication customer service?
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The service was great and I am satisfied with the quality of the work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
happy with how fast you were able to work in the repair and also like the lifetime guarantee.
Customer Service - 5.0/5.0 -
happy with the finished product
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Was told consistently that would be informed on updates on my car and had to be the one that called them. Seemed like a super slow process, but the people were nice.
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
I’m not sure why I am Receiving the survey, my vehicle has been there since 14 February and it still in your possession.
Customer Service - 1.0/5.0 -
They ordered the wrong part which caused a delay in the repair and I still do not have my vehicle
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great and completed in the time promised.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done on our pst two trucks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
we had a great experience and will recommend them.
Repair Quality - 5.0/5.0 -
they were great to work with, kept us up to date with any findings, and potential issues
Customer Service - 5.0/5.0 -
again, they were great to work with, called, and met me at the door.