Crash Champions #0632 Eagle Ranch

4.6 (5,052reviews)
92%
9111 Eagle Ranch Rd NW,  Albuquerque,  NM  87120

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
Tesla

Reviews (5,052)

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My Experience

The entire staff from the ladies at the front desk to Blake where very professional and friendly. Very knowledgeable made the whole experience great. My work on the car looks wonderful. Would recommend you

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Returned Clean

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Excellent communication and diligence to make sure the work was done completely and perfectly

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Absolutely not! Shoddy work and when I complained the Eric Smith said I could leave.

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Bumper lights are not installed evenly. Warning light cam on to check rear parking lamp. The tech who greeted me told me I could leave if I was not happy. I told him the work was paid for and it needed to be fixed correctly. The lane warning lights are also not working correctly giving false warning ls.

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I was told if I was not happy with the work I could leave. His name is Eric Smith

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The tire pressure was lowered and not returned to standard psi.

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My Experience

Blake was amazing! He kept me informed every step of the way. He even repaired the side step on my car as they are no longer making this part for my Infiniti. I think her name was Amy, at the front desk and she was so courteous even when the place was filled with customers, the phones ringing she kept a smile on her face and was soo polite and present with each customer. I appreciate this team soo much. I hope to never have to use your services again but if I ever need repair from a crash, you are my top selection.

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Was a great experience. Front desk was great and Jason my consultant was very helpful

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Returned Clean

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My car was left out front unlocked I have an app for my car and it did not move from it’s location from when I got the call it was ready I locked it myself and the lady that helped us was rude and lied about my car

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Just rudeness the kid that was supposed to go out and tell us the after care just said everything look ok and started to walk away

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Blake was friendly and professional. I enjoyed working with him. I also enjoyed access to view updates online. About a year ago, I accompanied a relative for their repair at Crash Champions - the front office staff was friendly ant that time, explained next steps, and made my relative feel valued. Unfortunately, my experience, and my observation with other customers, did not reflect that level of customer service which is why I cannot give a 10 as a rating..

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One of the trim pieces isn’t lined up correctly

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