Crash Champions #0632 Eagle Ranch

4.6 (5,003reviews)
91%
9111 Eagle Ranch Rd NW,  Albuquerque,  NM  87120

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Ram
Subaru
Tesla

Reviews (5,003)

Likely to Recommend

Repair Quality

Did a really great job I was extremely satisfied with the work done on my vehicle.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Office staff excellent

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Repair Quality

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My Experience

A 2 day job turned out to a 9 day job! No one ever called me! I had to be on top of them just to get the run around. Showed up to pick of the truck and the installation work was horrible: plastic coming apart, and the rubber boot around the gear shifter had a 2 inch hole in it! I will be contacting my insurance and the BBB. No one deserves to be treated this way!

Likely to Recommend

I will never recommend this company to friend or foe!

Repair Quality

A two day job turned out to be a nine day job. No one contacted me, so, after a week I called to see what the status was. They told me Wednesday. Wednesday came and went and no call. Thursday morning I called them and was told someone would be calling me. I got a call at 4:30 by some LT. He told me that he still had to check the truck out and he would not be done in time for a end of day pick up. I showed up Friday at 3:45 and paperwork was still was not done even though I received a text saying truck was ready. LT and I went out to look at the truck and the plastic that covers to steering column was separated. He had them snap it back together, but as of today it still not set right. The rubber boot around shifter has a 2” hole! I asked LT if you even inspected the truck! The service was so bad that I will not let you guys touch my truck again.

Customer Service

Not only would I never return for service in good conscience I cannot and will not recommend anyone to this company.

Returned Clean

My Experience

My Experience

Crash Champions went above and beyond to get my car up to par and ready for me to drive again. I’m very impressed with the outcome and it seems to drive better than before! Thanks Crash Champions!

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Repair Quality

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My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Every interaction was professional. Repairs were finished and I picked my car before the estimated completion time. Car washed! Front desk employees very knowledgeable.

Likely to Recommend

Have already recommended you.

Repair Quality

Customer Service

Everyone we dealt with was knowledgeable and professional. 100% satisfied.

Likely to Recommend

Repair Quality

All the work was great. I wish it was a bit speedier too.

Customer Service

Scheduling was a nightmare. I had to wait 3 months for an appointment.

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Repair Quality

Customer Service

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I visited with other body shops and Crash Champions was able to start the repair two weeks quicker.

Repair Quality

Repair was completed as scheduled I received texted updates which was appreciated.

Customer Service

I have talked only with the receptionist and estimator. They were friendly and professional.

Returned Clean

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Repair Quality

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Repair Quality

If the insulation under the hood would have been reinstalled I would have given a 10. Just waiting for the insulation to arrive to be installed.

Customer Service

Everyone I spoke with was very professional and polite.

Returned Clean

My Experience

Absolutely awesome work and superb results. Thank you all.

Likely to Recommend

Repair Quality

Amazing work. Thank you

Customer Service

Returned Clean

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Repair Quality

Took a bit longer than anticipated, but vey happy with the end result! Worth the wait!

Customer Service

Very friendly and attentive.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I began this process during the transition of your companies ownership. And yet everything went quite smoothly. Very pleasant staff.

My Experience

I've always appreciated your company with my repairs and have always been fully satisfied