Crash Champions #0632 Eagle Ranch

4.5 (5,002reviews)
91%
9111 Eagle Ranch Rd NW,  Albuquerque,  NM  87120

In operation 5 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Ram
Subaru
Tesla

Reviews (5,002)

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Took my truck in to have a bumper repair, the repair looks good but on of my parking sensors now will not work. All my sensors worked when I brought it in. Anika keeps saying that her pre and post tests say it was damaged before. That’s funny because my dash cam says other wise. Anika said she was going to call my insurance and get back to me and it’s been almost 2 weeks now. Now have to pay out of my own pocket for something YOU BROKE!

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Blake did a fantastic job. He was very professional and courteous! The team as a whole deserves a pat on the back. I wouldn’t take my BMW any where else!!! Thank you guys!!!

Customer Service

Customer service was exceptional!

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Repair Quality

Thank you for a pleasant experience in an unpleasant circumstance. I truly appreciated all the updates on my car repair! The whole team, from the receptionist to the agent who assessed my car, was not only friendly but also super attentive and professional. Thank you for making a tough situation much easier with your great service!

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Work on our vehicle was completed sooner than expected. The repair was done in a professional manner.

Customer Service

The customer service personnel were very friendly and helpful.

Returned Clean

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Only because of the stripping still needs to be completed and hitch outlet not working. I am confident that everything will be fixed. The hitch outlet not working did put us at risk hauling from camp site back home.

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I noticed this weekend that my hitch outlet is not working. If it worked as in did a couple of months ago the rating would’ve been higher. Now I have to take the car back which is an inconvenience.

Customer Service

My Experience

It was not done right. I have a peice hanging off and all they said is make another appointment and then it will be fixed. Then another spot was just pushed together and looks awful. Also they were just going to give the keys and say ok bye. We had to ask for a walk around. It is not good service. I'm very disappointed.

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No one walked around the vehicle with me when I dropped it off. When we picked it up no one was going to walk it with us. They were like, here's the keys, bye. We asked if someone could walk us around the vehicle. They did and we noticed the bumper was hanging off in the corner, they said oh just schedule another appointment to bring it back. Didn't offer to fix it then. It was awful. After I got home I noticed so other very sloppy things put together on the vehicle. Very disappointed.

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Appreciate the updates every day!!

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Highly recommend!!!

Repair Quality

Very very pleased with my truck. I just purchased a brand new 2025 Toyota Tacoma TRD Off Road in December. You could imagine how disappointed I was when someone hit my truck. Looked at reviews on Crash Champions and felt confident. Customer Service was outstanding. Blake and Amy were very professional. Blake had great communication and was constantly updating me about the progress on my truck. They made my truck look brand new again!!

Customer Service

Blake and Amy were very professional. Blake had great communication and was constantly updating me about the progress on my truck. Customer Service was excellent!!

My Experience

I'm very happy with the friendly and personal way my needs and questions were met I especially mrs amy

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Great service

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My Experience

Michael Fanelli is a true professional. He walked me through the process and is a very knowledgeable guy. The ladies at the front desk were quick and got me in and out.

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