Crash Champions #0632 Eagle Ranch
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend
Repair Quality - 5.0/5.0 -
Blake was awesome
Customer Service - 5.0/5.0 -
Blake was awesome, so were the ladies at the front desk
My Experience - 5.0/5.0 -
You can tell there was pride in the work done. Great job!
My Experience - 5.0/5.0 -
Phenomenal work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Completely dissatisfied with the lack of communication. Went in for estimate on a Friday and was told to bring vehicle in the following Friday to start repairs. Went in on Friday and was informed that the parts were not ordered and take the vehicle back the following Tuesday. When the vehicle was dropped off on Tuesday 4/28, I was informed that my vehicle would be ready in 7-9 days. I received an update that my vehicle was on schedule to be completed 5/8/26. Received another update on 5/8 that completion date was changed to 5/11. On 5/11, it was nearly 4:30pm and I had not received an update. I called crash champions to inquire about my vehicle. I received an update on 5/12 (this was after I had called the previous day) that my vehicle would now not be completed until 5/19. I received a call from the GM on 5/18 informing me that he was sending one of his employees to retrieve the bracket from the vendor. The GM was kind enough to waive my deductible but this is still unacceptable since I was unable to pick up delivery blocks (which I couldn't do in a rental because of liability issues) for almost a month causing a decrease in income. I finally got my vehicle back on 5/20, almost one month after dropping it off. There was no proper communication, the front office staff needs training on customer service, and I noticed that they put a used lower bumper trim as it is heavily scratched. Overall, not happy with the service provided me and will not recommend or use them for my future needs.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
No communication, repairs not done in the time frame given of 7-9 days. Took almost a month to get my vehicle back.
Customer Service - 0.5/5.0 -
Poor communication
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your staff was outstanding , the work completed was excellent and completed in a timely manner. Thank you very much !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always do
Repair Quality - 5.0/5.0 -
appreciated the update each day progress towards completion
Customer Service - 5.0/5.0 -
response to questions keeps updated
Returned Clean
My Experience - 5.0/5.0 -
I am greatly appreciative of Blake! Through all the chaos and back-and-forth with the insurance agencies, he was the only one that was polite and had great communication. Thank you Blake!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks like new, great job, thank you!
Customer Service - 3.5/5.0 -
Blake was very friendly and had great communication & customer service. The receptionist’s on the other hand… not friendly, short with us, sometimes you can hear the irritation in their voices :(
Returned Clean
My Experience - 5.0/5.0 -
Me and my wife took our Lexus in to get our front fender, bumper, and hood fixed due to a car accident, and they were fast friendly and most of all they kept us informed every step of the way, they were extremely fast and if we ever need anything like this again we definitely are going to them, we 100% recommend crash champions to everyone that needs there car fixed due to being wrecked! Thanks again Crash Champions
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Your staff was the best, kept us well informed, told us step by step what was going on, and finished even a few days early, you guys are best in the state!! Maybe even the whole country!! Thanks a million and would recommend to anyone I talk to that needs busy work from a collision!! Thanks again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me in the loop of what was happening to the car. It was done before they said it would be.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As usual, Kodi and Blake were awesome! They took care of all of our requested needs and made sure my truck came back looking better than it was when it came in.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 the door works fine and the paint matches.
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
Missing a part on bumper, bubbles in decal, had to buff out a few things myself. White Streak on interior seat. Looked like someone with wax on their hand grabbed seat. Had to clean seat.
Customer Service - 2.0/5.0 -
First person took 2 week vacation. Had to go in to find out what was going on. GM turned into my contact and was pretty responsive. No real updates through the process unless I asked.