Crash Champions #0635 Santa Fe Hwy 14
In operation 8 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
You guys are the best.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Chris is really great and has a caring disposition. Explains everything about my csr repair.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Had to return the vehicle for something that was missed, but they finished the job in under two hours the same day, so I'm very satisfied.
Customer Service - 5.0/5.0 -
Christopher and Rosemary were both great!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
A perfect experience, from Rosemary at the Front Desk and Christopher in the handling department at the Santa Fe facility. Excellent job of repair. Handing over my carewashed and cleaned. I could not be happier.
Customer Service - 5.0/5.0 -
Rosemary at the front desk handled all my calls in a friendly and professional manner. Christopher in handling the entire process was also extremely helpful and polite. Very impressive.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Friendly, polite, totally professional staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Great job! Very responsive service. Thanks.
Returned Clean
My Experience - 5.0/5.0 -
The service from Josh at Crash Champions is what I most appreciated. There were issues with parts not working therefore it took quite a while but Josh’s constant communication made me feel taken care of.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely I would recommend Crash Champions to everyone, I will even write a Google review.
Repair Quality - 5.0/5.0 -
Excellent job, quality work, it looks like it never happened.
Customer Service - 5.0/5.0 -
Chris was phenomenal! From the moment I pulled into the parking lot all the way to the day I picked up the vehicle he was exceptional throughout the entire process. He took the time to listen to my needs, made sure everything was satisfactory, and kept me updated throughout the process. I could have not asked for a better experience!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I think you do real good work, but my car stumped you. I don’t know if this is my fault or yours
Repair Quality - 1.0/5.0 -
Don’t know yet.
Customer Service - 2.0/5.0 -
The jury is still out. The body work is fantastic, but the car doesn’t run and had to be towed to Santa Fe Kia where the manager expects to find a short in the electrical system that wasn’t there before the body work was done. It could be a recall issue or a simple wiring mistake.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, vehicle repair completed within the 2-week window indicated, and LOVED the willingness/ability of Christopher to work with me as a self-pay client to get the highest benefit results with the least amount of cost. Thank you!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
It was a bad experience and I would not recommend you to anyone.