Crash Champions #0683 North Palm Beach

4.7 (1,300reviews)
93%
2001 N Congress Ave Suite A,  Riviera Beach,  FL  33404

In operation 26 years, 25 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,300)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as excellent, top-notch, and leaving vehicles looking brand new. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also valued the seamless coordination with insurance companies and rental car services. A few customers noted isolated concerns such as minor finishing issues, delayed parts, or occasional communication gaps, reflecting areas customers themselves identified for improvement.
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"Crash Champions exhibited incredible detail and quality control in the repair of my X5 Suv and I highly recommend their services."
"... respect and kindness. I felt like we really mattered. The repairs done on my car was top notch, and I couldn't be more pleased. As I drove away ..." Read more
"I am amazed and very much satisfied with the magnificent job that was done on my Honda Car."
"AMAZING CUSTOMER SERVICE AND WORK ETHIC AT ITS FINEST"
"... friendly, helpful, informative and efficient. They got the job done beautifully, ahead of schedule, and it came out cheaper than estimates I got from ..." Read more
"It was done 4 days ahead of schedule"
"The staff was courteous and super friendly. The car was finished way ahead of the promised time."
"... appreciated all of the updates through the process. I had parts that came in damaged and yall were very up front about it and kept me in the loop. I appreciated the swiftness ..." Read more
"Your staff is very professional, good communicating about repairs needed and staying in touch throughout the process with me and our insurance ..." Read more
"Besides the automated update, your people answer the phone and call back!"

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service. Timely updates. Very good experience.

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My Experience

Very professional in the handling of my repair and customer service was up,up and away. I was surprised how fast it was done.iam now a big fan of your company. My cousins up in pennsylvania speak highly of your co.

Likely to Recommend

Repair Quality

I did this once already, out of a score of 10, I gave you a 14!! Customer service, quality of service were all topnotch. My first time dealing with your company, I would use you again if I ever needed repairs done again.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Good job

Repair Quality

Yeah, I like the service. Yeah, guys, what's very professional? You guys did I ask some job

Customer Service

Yeah, you guys did an awesome job.I was very happy with the work

My Experience

My Experience

Troy was outstanding ….communicative and Reliable!!! Did a great job!!

My Experience

Lick at the team were very very professional and did an extremely good job on my car and I’m very happy and would refer your company to anyone that might need your service

My Experience

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Repair Quality

Very friendly and honest team. l would definitely recommend this shop

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Repair Quality

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Returned Clean

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Repair Quality

Repair is not finished

Customer Service

My Experience

Great service,amazing timing.with crash champion service I felt inform because they kept informing me of every detail and were a great help

My Experience

My Experience

Troy and Nick were incredible, got the car done on time despite some delays from the OEM getting some parts. Looks even better than it did before the accident. Really appreciate these guys, always kept me updated throughout the process.

Likely to Recommend

Repair Quality

The quality of the repair was excellent. They sourced many of the replacement parts directly from the OEM, and the paint match came out perfectly. The car looks great and the finished work was very clean and professional.

Customer Service

Nick and Troy were great throughout the entire repair process. They kept me updated every step of the way, were always easy to communicate with, and made the whole process as smooth as possible. Really appreciated their help getting my wife’s car taken care of. In the event of any accident, I'll take all my cars here to these guys.

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Troy far exceeded my expectations. He was always in touch with me keeping me updated and finished my car sooner than expected. He has exceptional customer service skills and honestly won me over at my first visit. Range Rover had sent me to their own collision center but they were not personable at all and made me feel more like a number. It took me a bit to commit but Troy always remembered me when I called and talked me through the whole process clearly. Great job! Thank you Troy and Crash Champions :)

My Experience

They repaired my car efficiently and quickly.I would highly recommend. Their staff is polite and knowledgeable!!