Crash Champions #0683 North Palm Beach

4.7 (1,310reviews)
92%
2001 N Congress Ave Suite A,  Riviera Beach,  FL  33404
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In operation 26 years, 25 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
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Reviews (1,310)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs frequently described as excellent, top-notch, and leaving vehicles looking brand new. Communication stands out as a major strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. Customers also valued the seamless coordination with insurance companies and rental car services. A few customers noted isolated concerns such as minor finishing issues, delayed parts, or occasional communication gaps, reflecting areas customers themselves identified for improvement.
AI-Generated from reviews written in the last 12 months
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"Crash Champions exhibited incredible detail and quality control in the repair of my X5 Suv and I highly recommend their services."
"... respect and kindness. I felt like we really mattered. The repairs done on my car was top notch, and I couldn't be more pleased. As I drove away ..." Read more
"I am amazed and very much satisfied with the magnificent job that was done on my Honda Car."
"AMAZING CUSTOMER SERVICE AND WORK ETHIC AT ITS FINEST"
"... friendly, helpful, informative and efficient. They got the job done beautifully, ahead of schedule, and it came out cheaper than estimates I got from ..." Read more
"It was done 4 days ahead of schedule"
"The staff was courteous and super friendly. The car was finished way ahead of the promised time."
"... appreciated all of the updates through the process. I had parts that came in damaged and yall were very up front about it and kept me in the loop. I appreciated the swiftness ..." Read more
"Your staff is very professional, good communicating about repairs needed and staying in touch throughout the process with me and our insurance ..." Read more
"Besides the automated update, your people answer the phone and call back!"

My Experience

Great work

My Experience

I’m very happy that my car was repaired professionally. The staff were very helpful and courteous. The paint blends in very well/perfect with the rest of the car. The car shows no signs of damage.

My Experience

Appreciate you guys for your work

Likely to Recommend

Would highly recommend to my family and friends with confidence

Repair Quality

Best auto repair experience I’ve ever had! Top notch customer service, would highly recommend

Customer Service

Awesome! Wish I received that level of customer service more often…

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I ❤️ Them Guys

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thank you

Repair Quality

Nick was very helpful and very, very polite. Nick has great customer service skills. He needs to be cloned with all that being said. My truck had to go back to the shop less than 24 hours

Customer Service

Nick needs to be cloned

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Would have been a 10 if not for the theft

Repair Quality

Should be a 10, communication was great. Work was done fast and the repairs were excellent. However my vehicle was rummaged through, multiple items stolen and things that were in the console, glovebox and seat pockets taken out and tossed around the cab.

Customer Service

Again should be a 10, but I didn’t even receive an apology or an answer how and why my vehicle was torn through and items stolen.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Great

Repair Quality

Great job🌈

Customer Service

Wonderful🙏

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My first experience with you was awesome nothing to complain about Brendon been really fantastic and did a great job also by calling me to let me know how things were going A big thanks to everyone specially Brandon

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service. Timely updates. Very good experience.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional in the handling of my repair and customer service was up,up and away. I was surprised how fast it was done.iam now a big fan of your company. My cousins up in pennsylvania speak highly of your co.

Likely to Recommend

Repair Quality

I did this once already, out of a score of 10, I gave you a 14!! Customer service, quality of service were all topnotch. My first time dealing with your company, I would use you again if I ever needed repairs done again.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Good job

Repair Quality

Yeah, I like the service. Yeah, guys, what's very professional? You guys did I ask some job

Customer Service

Yeah, you guys did an awesome job.I was very happy with the work

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Troy was outstanding ….communicative and Reliable!!! Did a great job!!

My Experience

Lick at the team were very very professional and did an extremely good job on my car and I’m very happy and would refer your company to anyone that might need your service

My Experience

Likely to Recommend

Repair Quality

Very friendly and honest team. l would definitely recommend this shop

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

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