Crash Champions #0694 George Rd
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Only issue I had was with communication but I guess there were issues with the phones
Likely to Recommend - 4.0/5.0 -
They only fit me in for the repair after I called several times. The location was a little far from my house as well
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
It took 2 months for them to schedule my repair and only scheduled it after I called several calls. They were not proactive, when they said they would reach out to let me know when everything was ready.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
No communication on when the car would be done. Was told it would be done on Friday it was not. Called several times with no call back finally got my car back on the last day that I had my rental car. Also had to go there in person on Wednesday to get info about when the car would be dine The hood is misaligned and will need to go back to fix. The question is how will I get back and forth to work?
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Hood was Not aligned correctly. Took a trim piece and put it back on with scratches. Claimed previous damage. could asked if we wanted to ay to have it corrected? Favorite text - Car not ready, extended completion date.
Customer Service - 3.5/5.0 -
Many responses - Not ready yet. could not get phone response.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Not much communication while waiting for the parts to come. But once the parts came in, there was constant communication.
My Experience - 5.0/5.0 -
Excellent service from Beginning to end! Very happy with my experience!
Likely to Recommend - 5.0/5.0 -
Gladly recommend
Repair Quality - 5.0/5.0 -
Great job! Brandon, I believe that is his name, was very nice & worked with me to coordinate times & return my rental! Will definitely return, if necessary, hopefully will never need them, but recommend them to others in need of car damage!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend the hundred percent
Repair Quality - 5.0/5.0 -
Kindness and good attention
Customer Service - 5.0/5.0 -
Good treatment from Eric
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and timely service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job, on time, communicative and no hassles. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Thank you
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very polite and professional. Car looks great. Looks like cleaned Mats and vacuumed. Would recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Body work is perfect, and a couple of lingering small issues were fixed quickly.
Customer Service - 5.0/5.0 -
Staff are extremely friendly and polite.