Crash Champions #0729 Cupertino

4.6 (888reviews)
92%
10218 Imperial Ave,  Cupertino,  CA  95014

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (888)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

The shop did a great job.

Repair Quality

The front portion of the car looked great! I have no complaints.

Customer Service

This shop was easy to work with. They communicated well with updates and explanations.

My Experience

My Experience

The work was done well and very quickly. Good communication and helpful when details with scheduling were needed.

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Repair Quality

Customer Service

Likely to Recommend

Unfortunately, I cannot recommend this repair shop due to the poor quality of the work performed.

Repair Quality

The car isn't fully repaired yet. The first time I picked up the car, I complained about the poor quality of the paint job. The second time I was able to pick up the car, the rearview camera wasn’t working. Now I have the car, and there’s a rattling noise coming from the trunk lid. I called and reported it. An employee told me he had to discuss the matter with his manager and would call me right back, which he didn’t do. I'll have to call again tomorrow; otherwise, nothing will happen.

Customer Service

Someone said they'd call me back, but they didn't. I'll have to call again tomorrow; otherwise, nothing will happen.

My Experience

Likely to Recommend

Repair Quality

Got the car back on time and everything is working as expected

Customer Service

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Customer Service

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Repair Quality

Customer Service

My Experience

Always available to talk to. Constant updates and communication at professional level.

Likely to Recommend

Repair Quality

It takes too long and not fix it. I have to go back

Customer Service

Returned Clean

My Experience

The scratch portions were beautifully fixed I timely manner!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Carmen was amazing, very professional, courteous and knowledgeable. She was clear in her explanations and friendly

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

fully satisfied except phone calls! it's hard to get hold of someone over the phone.

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Repair Quality

I dealt with a a vandalism on my car. Crash champions did everything in their power to make sure I was a satisfied customer. They were great! Thank you to Jesus for the awesome customer service! And his entire team!

Customer Service

Likely to Recommend

Highly recommended by me an overall positive review

Repair Quality

Carmen and Salvador in addition to the whole team provided excellent communication services and professionalism in completing the necessary work highly recommended by me

Customer Service

Carmen provided excellent customer service and communication with all steps in the process

My Experience

Well managed and coordinated. The team kept me informed at all times about the progress. After repairs the car looks as if it’s bra and new. Very satisfied customer. Congratulations to Crashing Champions for a job well done.

Likely to Recommend

Repair Quality

Excellent service, timely update, near perfect coordination.

Customer Service

Very knowledgable and polite.

My Experience

Satisfied

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Customer Service