Crash Champions #0729 Cupertino
In operation 27 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Chinese
- Vietnamese
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
See prior comments.
Repair Quality - 3.5/5.0 -
Yes but I have only had the car for two days. Not sure at this time.
Customer Service - 3.5/5.0 -
Brought car in on April 10 and work completed on may16. Initially said work to be done in two weeks. Several times they came back to say they needed one more part. Once they got one part then they said they needed another part. We had to keep calling them to find out the status of the repair.
My Experience - 5.0/5.0 -
Crash Champions were tremendous every step of the way . They assisted with a convenient drop off, helped me with the rental car, and finished the job ahead of schedule. It couldn't have been easier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good, quick and good attention to detail
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a nice job, I’m satisfied with how my car turned out.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied with the work. Communication with office was wonderful. The time duration was perfecr
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Really great communication. Iliana at Crash Champions did a phenomenal job of keeping me updated and ensuring that my vehicle was done properly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
As if it never happened
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
Can’t respond to text messages from my iPhone. When I call back, nobody answers. As a result, I had to take a break from work and had to go to the office to be able to communicate with the ur manager. Office once mentioned that there are 24 messages in queue and my query can’t be answered until all the previous msgs resolved. Many at times, I had to intervene to get ur office, insurance agent and claim specialists to talk to each other. We could have easily saved 3-4 days if there had been a more efficient commuuprocedures.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I am satisfied, just took too long for the shop to complete the work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was super happy with how fast the damages were fixed. It was mainly a large scratch on my rear bumper but everything was explained and within 2 days I got my car back. :D
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The repair was well done and quickly executed. The staff were friendly and efficient. The only negative mark was I left a phone message stating I was ready to set up the repair appt and it took them 3 days to respond. I would have reflected this by changing my satisfaction metric to 9 but so often people look at these metrics as 'all or nothing" which would make the 9 look like a 0, so I put it here in the comments instead.