Crash Champions #0729 Cupertino

4.6 (891reviews)
92%
10218 Imperial Ave,  Cupertino,  CA  95014

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Chinese
  • Vietnamese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (891)

My Experience

I know this was was a special circumstance since Crash Champions was in the middle of acquiring Pan American, but everything took too long. My first claim was started 8/29 and my second was started 9/13 but it was not until 9/29 until I dropped off my car and 10/10 until I could pick it up. And the original pick up date was supposed to be 10/7 so I had to pay an extra couple of days for the rental. My service advisor was great and very professional, and the workmanship was great too. No need to contact me, I understand things were slower during the ownership transition, but this was annoying. Thanks!

Likely to Recommend

Not sure, because this was during the transition when Crash Campions acquired Pan American, so I know things got delayed due to this transition period.

Repair Quality

Great workmanship, and the car came back washed and with the interior cleaned.

Customer Service

Workmanship was great, but it took several weeks just to get an estimate and get my car into the shop because Crash Champions was in the process of acquiring Pan American.

My Experience

Likely to Recommend

Joe is awesome

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

I was happy at first but now I gotta go back so they can fix the door they replace

Customer Service

Gotta go back because two days after the door handle of the door they replaced came off not good they said it was a new door

My Experience

Joe was very friendly & great with updates. Quick repairs

Likely to Recommend

Repair Quality

Good job

Customer Service

Good detail wotk

Likely to Recommend

Awesome customer service

Repair Quality

Customer Service

Good customer service

My Experience

Excellent service, got my repairs done less than a week

My Experience

Great service and attention by Jomas at the Cupertino location! The job was completed in 4 days, a few days earlier than commit, and as critical as I am, I could not find a single fault with the quality of work, the fit and finish etc.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

It was good experience. Specially Jomar was really good with services.

Likely to Recommend

If I were ever asked.

Repair Quality

Would have liked to have parts direct from the manufacturer

Customer Service