Crash Champions #0737 Santa Rosa
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Fast, Friendly & Professional
Customer Service - 5.0/5.0 -
Fast & Professional
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new. Every one at Crash Champions was kind and professional. What was unexpected and very considerate was my car seat and mirrors were not moved at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hands down the best
Repair Quality - 5.0/5.0 -
Professional, responsive, kept me abreast of repair process
Customer Service - 5.0/5.0 -
Very communicative of progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andy was amazing to work with he provided exceptional. Customer service communicated throughout the repair process and even stayed late after hours so that I can pick up my car. I really appreciate the attention to detail and his level of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are great and very helpfull
Customer Service - 5.0/5.0 -
Great and patience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My second experience here, everyone is very friendly and professional. They are nice to my dog too! :-)
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm glad to know Crash is available - accidents do happen after all, and it's good to find a friendly, committed fix-it place.
Repair Quality - 5.0/5.0 -
looks better than when I bought it (2nd hand, but in fine condition). Now it sparkles!
Customer Service - 5.0/5.0 -
Where's the # 15? Great candor, respect & understanding. Fast service with the proverbial smile. Excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Very good
Likely to Recommend - 0.5/5.0 -
Absolutely never all I can do is tell the truth about what a terrible job they did on a vehicle that they weren’t able to complete to get it right. I think the shop was slow and they just scammed AAA Insurance to get more money by doing what they did to my vehicle.
Repair Quality - 0.5/5.0 -
Absolutely not one of the worst repair jobs and or repair shops I’ve ever had anything to do with. Terrible communication some of the worst workmanship and painters I’ve ever dealt with.
Customer Service - 0.5/5.0 -
Has to be one of the worst experiences that I’ve ever had with a Autobody shop. Went in for one small BB size dent and a mirror replacement on the right side $2100, then it went to fixing the whole right side without permission turned into a $6000 project that they couldn’t match the paint and ended up painting over half of the vehicle twice and still couldn’t match the paint pulled the vehicle from the Shop and now currently in touch with the bureau of automotive repair to see about what can be done legally
My Experience - 5.0/5.0 -
Extremely professional and excellent customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing and professional service!
Customer Service - 5.0/5.0 -
Every time I visited or got updates, the team was extremely professional and helpful.