Crash Champions #0737 Santa Rosa
In operation 4 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
I was given the estimate and updated when work was being done. The repair was done in one day and everything looks good. Staff was very courteous and answered my questions.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Both the woman at the front desk (cannot remember her name) and Andy (Santa Rosa location) were exceptional. Very helpful and they are both the reason why I rated so high. Fantastic.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will do recommendation.
Repair Quality - 5.0/5.0 -
The best
Customer Service - 5.0/5.0 -
Andy is the best.
My Experience - 0.0/5.0 -
My writer was really poor in returning emails and phone calls. Worst possible quality of communication. That creates a lot of unnecessary stress. The actual repair work itself is great. Thanks Jeff
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
I am totally satisfied with repair itself. However the estimator was grossly ineffective in returning emails and communication in general.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Excellent service
Repair Quality - 5.0/5.0 -
Fast, Friendly & Professional
Customer Service - 5.0/5.0 -
Fast & Professional
Returned Clean
My Experience - 5.0/5.0 -
My car looks brand new. Every one at Crash Champions was kind and professional. What was unexpected and very considerate was my car seat and mirrors were not moved at all.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Hands down the best
Repair Quality - 5.0/5.0 -
Professional, responsive, kept me abreast of repair process
Customer Service - 5.0/5.0 -
Very communicative of progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andy was amazing to work with he provided exceptional. Customer service communicated throughout the repair process and even stayed late after hours so that I can pick up my car. I really appreciate the attention to detail and his level of service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are great and very helpfull
Customer Service - 5.0/5.0 -
Great and patience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My second experience here, everyone is very friendly and professional. They are nice to my dog too! :-)
Returned Clean
Likely to Recommend - 5.0/5.0 -
I'm glad to know Crash is available - accidents do happen after all, and it's good to find a friendly, committed fix-it place.
Repair Quality - 5.0/5.0 -
looks better than when I bought it (2nd hand, but in fine condition). Now it sparkles!
Customer Service - 5.0/5.0 -
Where's the # 15? Great candor, respect & understanding. Fast service with the proverbial smile. Excellent!